Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.
$25
monthly gateway
Cardknox
Score 10.0 out of 10
N/A
Cardknox is an omnichannel payment gateway that can be integrated with POS systems, ERP software, e-commerce, and mobile platforms. The vendor states they offer flexible payment solutions and innovative technology to qualify transactions for the lowest interchange rates. Cardknox further states they serve thousands of partners and customers across every major industry throughout the U.S. and Canada.
Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
One thing Cardknox does well is to automatically update critical credit card information such as card expiration dates. This feature not only saves time, but it solves a huge headache of keeping card information updated. Before, our customers would have to call the credit card holder to get a new expiration date. Now it is automatic.
One of the strengths of Cardknox is the ease of installation. We have worked with more than one processor and Cardknox is by far the easiest to install.
Cardknox also has excellent support. When we need assistance they are they to help and it is easy to get through to them.
The sales team at Cardknox is great also. They often go beyond the call of duty to help us.
Any areas in function that we found tedious or difficult were really a result of us not knowing how to use all the features Cardknox offers. Once we contacted support with our issues and received guidance, we have not had any issues or frustrations with the system. Their support is robust and wait times for a response are extremely low!
Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.
We had previously used SAGE and Transaction Express. We've also explored Stripe, Amazon Pay, and Apple Pay as parallel payment options. In every situation, Authnet has better rates with fewer strings attached. It has also proven to have a significantly rich API which is a must-have for any solution we implement.
I have spoken to over 50 different payment solutions and integrated with 3 others. Cardknox is leaps and bounds better than others in terms of customer support, payment technologies, and overall organization.
Lets us charge cards so we can get paid on time, every time.
It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
