Authentic8 Silo vs. Zscaler Internet Access

One of the things that I like the most about using Authentic8 Silo is its security system, it is quite reliable and allows you to browse the internet without worrying that some type of information may be leaked. Currently, there are countless cyber dangers that endanger the integrity of your company, with the help of Authentic8 Silo it is much easier to determine which people may or may not have access to certain information.

Incentivized

Zscaler Internet Access has extremely powerful category selection and it is very easy to create your own destinations for inspection and policy exceptions (SSL exception specifically). It is also very affordable and just as powerful (if not more) than some of the other solutions I have used in the past to achieve internet security.

Incentivized

• It seems incredible to me that you have web code stored on servers within a cloud.
• Silo is truly a cloud service, leveraging the expected capacity and performance of the cloud along with resiliency.

Incentivized

• The depth that Cloud App control policies can go into. Being able to control individual actions within an application, more than just all or nothing access.
• The UX/UI design makes it really easy to navigate the portal.
• Understanding how cloud app/url control policy gets evaluated and creating/editing existing policy is extremely straightforward.

Incentivized

• For us who have adopted this product very easily, we have not found any fault with it because we can perform all our activities more efficiently and quickly with efficient use.

Incentivized

• Easier interface on the menus so they don't disappear.
• Help, I'm contacting support only through the ZIA portal, but I'm unable to use the link easily.
• Mobile interface changes.
• The searching function for the logs is tricky and challenging to use, and the menu always pops down when trying to find the proper function.

Incentivized

While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:

Key Gaps:

1. Advanced Threat Costs:

ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.

2. API Banking Scalability:

ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.

3. RBI Future-Proofing:

Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.

Incentivized

The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.

Incentivized

There are often performance issues reported

Incentivized

Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise

Incentivized

Zscaler Internet Access is most akin to ZPA - we bought both at the same time to handle all traffic internally and externally. In terms of quality - I would make the statement that Zscaler Internet Access is a simpler product but that's also cause there are no App Connectors involved in that process.

Incentivized

• From my point of view, with this tool we have not found flaws in the product, so we can be very comfortable since the evaluation of vulnerabilities and the verification of block lists offer complete security beyond encryption.

Incentivized

• Has allowed us to remove other products that were suboptimal
• Saved us money overall by stacking it with other Zscaler products
• Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices

Incentivized