Auth0 vs. PingOne from Ping Identity

Great for user authentication and access priviledge management. We are using it for both our commercial and financial clients and Auth0 meets all the regulations and due diligence required to close deals with these enterprise customers. Given their tiered pricing structure, we don't see a scenario where Auth0 would not be appropriate for the solution it provides.

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Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].

• RBAC is simple, straight forward and easy to manage
• Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
• Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications

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• Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
• Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
• Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.

• Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
• Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.

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• solution has some propriety solution which is hard to customize
• doesn't support all workflow and hooks
• solution has aged and not all configuration are supported

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For our purposes, Auth0 is still one of the best valued RBAC platforms in the market.

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- integration and ease of implementation - great over all product support specially for passkey biometric authentication -Auth0 is very reliable to use their API integration for security
verification. It provides best API to integrate our website and application
with Single Sign In option and two step verification option. Sales and technical teams are always there to provide support

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Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.

There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.

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Independently Invited by TrustRadius

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Ping's support is willing and attentive, but if I am in a position to engage them I am often at a point where most of the usual support engineers would not be in a position to answer the questions I have. However, Ping has been more than willing to engage their product and development teams with our organization as we take advanced deployment and use case challenges to them.

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We went with Auth0 over Okta due to price concerns and the overall simplicity of Auth0. We chose Auth0 over Amazon Cognito because Cognito has very poor documentation and client library support. Auth0 offers a service that hits the sweet spot for organizations with small development teams and limited finances.

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Two-way authentication and ease of use. I've used several applications that just email a link but never ask for a verification code. By entering the verification code you are sure that the site is safe, secured, and reliable. Using Ping, we can ensure no one other than you will access the application using your credential as you can log in only after you confirm using the verification code that you receive on your personal email or device.

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• SAML SSO is a breeze - this alone saves a lot of dev/support hours.
• We are not worried by hackers and chasing security protocols and standards, I guess about half a day job of a developer.
• Telling customers we can connect them with what ever they have whether its social / SAML / OIDC put us in flexible position

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• it is positive with saving the cost
• some drawback with aging solution
• directory is solid and provide lots of cost saving

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info