Auth0 vs. Cisco Duo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Auth0
Score 9.9 out of 10
N/A
Auth0 is an identity management platform for developers and application teams. It gives users a platform to authenticate and authorize, providing secure access to applications, devices, and users. Auth0 aims to provide the simplicity, extensibility, and expertise to scale and protect any application, for any audience. Integrate Auth0 into any app, written in any language, and any framework.
$23
per month
Cisco Duo
Score 9.5 out of 10
N/A
Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
$3
per month per user
Pricing
Auth0Cisco Duo
Editions & Modules
1,000 External Active Users
$23
per month
2,000 External Active Users
$57
per month
5,000 External Active Users
$114
per month
500 External Active Machines
$130
per month
10,000 External Active Users
$228
per month
20,000 External Active Users
$455
per month
50,000 External Active Users
1,138
per month
Over 50,000 External Active Users
Contact for quote
Enterprise
Contact for quote
Duo Essentials
$3
per month per user
Duo Advantage
$6
per month per user
Duo Premier
$9
per month per user
Offerings
Pricing Offerings
Auth0Cisco Duo
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Auth0Cisco Duo
Features
Auth0Cisco Duo
Identity Management
Comparison of Identity Management features of Product A and Product B
Auth0
8.6
Ratings
0% above category average
Cisco Duo
-
Ratings
ID-Management Access Control8.20 Ratings00 Ratings
ID Management Single-Sign On (SSO)8.50 Ratings00 Ratings
Multi-Factor Authentication8.50 Ratings00 Ratings
Best Alternatives
Auth0Cisco Duo
Small Businesses

No answers on this topic

WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
Microsoft Entra ID
Microsoft Entra ID
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Auth0Cisco Duo
Likelihood to Recommend
7.1
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
9.8
(0 ratings)
Usability
5.5
(0 ratings)
9.9
(0 ratings)
Availability
-
(0 ratings)
9.8
(0 ratings)
Performance
-
(0 ratings)
8.7
(0 ratings)
Support Rating
8.2
(0 ratings)
9.9
(0 ratings)
Online Training
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.8
(0 ratings)
Configurability
6.4
(0 ratings)
10.0
(0 ratings)
Ease of integration
-
(0 ratings)
9.9
(0 ratings)
Product Scalability
-
(0 ratings)
9.3
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.3
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.3
(0 ratings)
User Testimonials
Auth0Cisco Duo
Likelihood to Recommend
Auth0 is very well suited for situations where a JSON web token can be used for authorizing APIs, websites, and mobile devices. It's especially useful if the JWT validation can happen at a gateway layer. It's especially useful if you only need to verify the user's email address or mobile number as the passwordless login is easy to implement.
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Cisco Duois is well suited in all kinds of scenarios where you need to ensure proper security measurements, I think. We can't just rely on our passwords only, as they can be easily stolen through phishing or data breaches thus keeping multi factor authentication is quite essential. I always prefer MFA or at least 2FA for any critical system.
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Pros
  • Overall we had very good experience with Auth0. It supports industry standard language or technology for integration. Very good performance.
  • It's nice to work with Auth0's APIs and they are flexible.
  • The management and configuration dashboard is useful and easy to deal with.
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  • Speed - it's fast with almost no delay between triggering the MFA request and receiving the notification on an iPhone
  • Security - in addition to the added MFA layer, a simple, 4-digit passcode can be added to the authentication request
  • Ease of use - it doesn't scare users. It's simple to install, configure, and use.
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Cons
  • Auth0 can be somewhat limiting if you want a lot of control over the design of your authentication flow. Custom branding can be done, but it may be limited depending on how you plan to integrate.
  • The Auth0 API documentation has proven confusing at times; a single API endpoint's behaviour will change based on inputs and configured settings (e.g. offline_access). Consequently fields that are advertised as being returned in a response might not be there or have different values if you miss a key detail and it can be difficult to debug when this happens. All information required is available in the documentation but requires some digging.
  • The toggle to switch tenants feels a bit odd, it works, but I've had a few instances where I didn't realize I was on a staging tenant looking for something that was on the production tenant. Not a big deal, just something to watch out for.
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  • Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
  • They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
  • More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.
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Likelihood to Renew
For our purposes, Auth0 is still one of the best valued RBAC platforms in the market.
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There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
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Usability
- integration and ease of implementation - great over all product support specially for passkey biometric authentication -Auth0 is very reliable to use their API integration for security
verification. It provides best API to integrate our website and application
with Single Sign In option and two step verification option. Sales and technical teams are always there to provide support
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La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
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Reliability and Availability
No answers on this topic
In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
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Performance
No answers on this topic
We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
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Support Rating
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
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Since it’s a reputable company, I have received technical support when needed and I trust that if anything else happens I can contact them with any issues. I haven’t experienced bad customer service and I totally feel supported while using this authentication method. No complains so far and the high rating!
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In-Person Training
No answers on this topic
There was no in person training but checking the box was the only way I could complete all of the questions.
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Online Training
No answers on this topic
This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
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Implementation Rating
No answers on this topic
Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
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Alternatives Considered
Auth0 is non-evasive and does not require software download. It is user friendly, seamless, and doesn't require additional actions on the part of the user. IBM Trusteer is none of these things and is based on a technology stack that cannot scale in the same way as Auth0. We believe Auth0 provides a superior solution and is well suited for our own technology stack.
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Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
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Scalability
No answers on this topic
So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
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Return on Investment
  • Development time has been allocated to the more core parts of our business.
  • We are confident in the security of our user's accounts and their data.
  • Auth0's login flows are customizable which means that we don't have to worry about users being confused when logging in/changing their passwords, and we didn't event have to spend that much time configuring this. (Full in-house development for login could take weeks to get right.)
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  • It's one of those things that only costs money in the sense of you have to convince a leadership team to spend money to save money, right? Like a compromise is far more expensive than duo paying for duo. So specifically it's really just about trying to prevent problems. And so while it costs money and we don't have a direct return on investment that we can point out immediately, I would still always advocate for it just because it keeps security. Paying for security is cheaper than getting compromised essentially.
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ScreenShots

Auth0 Screenshots

Screenshot of multi-factor authentication with Auth0Screenshot of Auth0's user interface tools. These help administrators manage user identities including password resets, creating and provisioning, blocking and deleting users.Screenshot of a view of the customer's digital experience; this includes smart recommendations based on previous behavior, an experience tailored specifically to their mobile device, and easy discovery of travel options.Screenshot of the Auth0 Identity Access Management platform, built on AWS. It is designed to deliver a universal authentication and authorization as a service for web, mobile and legacy applications.to 7000+ customers worldwide.Screenshot of Auth0’s Adaptive MFA, which is based on various types of behavioral signals, meaning the MFA step is only presented when deemed risky. This preserves the experience for the majority of users, while maintaining a strong security posture.