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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aurea LM

    Score5.9 out of 10
    N/ALyris LM is unusual in that it is only available as an on-premise version. It is an enterprise platform and is used by some large brands. Lyris was acquired by Aurea, and the product rebranded as Aurea List Manager.N/A

    Autoklose

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Autoklose, a VanillaSoft brand, is an SEP solution, presenting a combined package of sales email automation and tracking, contact and email campaign management with sequence templates and optimization.

    $59.99

    per month per user

    Pricing
    Aurea LMAutoklose
    Editions & Modules
    No answers on this topic
    Auto Kloser
    $59.99
    per month per user
    Advanced Kloser
    $69.99
    per month per user
    Accelerated Kloser
    $99.99
    per month per user
    Offerings
    Pricing Offerings
    Aurea LMAutoklose
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Aurea LMAutoklose
    Considered Both Products
    Aurea
    No answer on this topic
    VanillaSoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    28 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    No answers on this topic
    87%
    Happy with the feature set
    27 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    30 Answers
    Features
    Aurea LMAutoklose
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Aurea List Manager and Autoklose
    Feature
    Aurea List Manager
    7.4
    2 Ratings
    7% below category average
    Autoklose
    -
    Ratings
    WYSIWYG email editor7.02 Ratings00 Ratings
    Dynamic content6.22 Ratings00 Ratings
    Ability to test dynamic content6.22 Ratings00 Ratings
    Landing pages7.92 Ratings00 Ratings
    A/B testing10.01 Ratings00 Ratings
    Email deliverability reporting6.22 Ratings00 Ratings
    List management8.12 Ratings00 Ratings
    Triggered drip sequences8.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Aurea List Manager and Autoklose
    Feature
    Aurea List Manager
    7.1
    2 Ratings
    8% below category average
    Autoklose
    -
    Ratings
    Dashboards7.12 Ratings00 Ratings
    Standard reports7.12 Ratings00 Ratings
    Custom reports7.12 Ratings00 Ratings
    Best Alternatives
    Aurea LMAutoklose
    Small Businesses
    Mad Mimi
    Score10 out of 10
    HubSpot Sales Hub
    Score8.5 out of 10
    Medium-sized Companies
    Everest (Return Path + 250ok)
    Score10 out of 10
    Mixmax
    Score8.8 out of 10
    Enterprises
    Emma by Marigold
    Score9.4 out of 10
    Groove, a Clari company
    Score6.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Aurea LMAutoklose
    Likelihood to Recommend
    6.0
    (4 ratings)
    8.6
    (33 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.2
    (30 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    5.0
    (1 ratings)
    8.5
    (30 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    9.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Aurea LMAutoklose
    Likelihood to Recommend
    Aurea
    Lyris LM is suited well with an organization or group that have several lists, as virtual list hosting is not represented by any other hosting company as far as I can tell.
    Read full review
    VanillaSoft
    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Incentivized
    Read full review
    Pros
    Aurea
    • Reports: extensive reporting on mailings and membership. Pre-built reports/charts include Mailings, Members, Server Performance, Web site, Purchases, Interest and Surveys. If Aurea ListManager doesn't have the built-in chart needed, you can easily create your own.
    • Easy to analyze mailings: Completed mailing can be analyzed quickly. Options include viewing any errors that may have resulted, and checking list performance, evaluating recipient actions, ( opens, click-troughs). Details can be seen on a per-recipient basis, allowing you to see exactly what happened with each message sent.
    • Discussion Lists. There are numerous list setting to customize each list.
    Incentivized
    Read full review
    VanillaSoft
    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Incentivized
    Read full review
    Cons
    Aurea
    • Tech support is limited for standard users, especially during non business hours even for critical errors
    • Installation/upgrade is often complicated
    • Version releases are too frequent
    Incentivized
    Read full review
    VanillaSoft
    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Incentivized
    Read full review
    Likelihood to Renew
    Aurea
    We will most likely not use Lyris LM for much longer. We have recently been offered to utilize a different software that better meets our needs, is current, user friendly, and has fantastic reporting capabilities.
    Read full review
    VanillaSoft
    We love it and it works
    Read full review
    Usability
    Aurea
    No answers on this topic
    VanillaSoft
    Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
    Incentivized
    Read full review
    Reliability and Availability
    Aurea
    No answers on this topic
    VanillaSoft
    We have really had no issues.
    Incentivized
    Read full review
    Performance
    Aurea
    No answers on this topic
    VanillaSoft
    Always loads fast.
    Incentivized
    Read full review
    Support Rating
    Aurea
    I have not needed to utilize customer support during my use of Lyris LM.
    Read full review
    VanillaSoft
    Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
    Incentivized
    Read full review
    In-Person Training
    Aurea
    No answers on this topic
    VanillaSoft
    Jelena is amazing! Very knowledgable. Great instructor.
    Incentivized
    Read full review
    Online Training
    Aurea
    No answers on this topic
    VanillaSoft
    Jelena is fantastic. She always responds to emails immediately.
    Incentivized
    Read full review
    Implementation Rating
    Aurea
    I was not part of the implementation process.
    Read full review
    VanillaSoft
    It is extremely easy to implement and start using right away
    Read full review
    Alternatives Considered
    Aurea
    We selected Lyris LM based on cost, the fact that we can create custom reports and the way that they handle bounced emails just to name a few, It is easy to use and we have control of who can and cannot use. With a virtual list I can create a list or take a list down at any given time without filling out a form or contact with my provider and my list looks as if it is coming from my own server @museum.com.
    Read full review
    VanillaSoft
    I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
    Incentivized
    Read full review
    Scalability
    Aurea
    No answers on this topic
    VanillaSoft
    It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
    Incentivized
    Read full review
    Return on Investment
    Aurea
    • Aurea as a company is mediocre with support. The former LM staff was better informed about the product.
    • LM can do almost anything you need. it's complete.
    • ROI has suffered as Aurea has not updated the product, charges a considerable amount for renewals, promises with no results.
    Incentivized
    Read full review
    VanillaSoft
    • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
    • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
    Incentivized
    Read full review
    ScreenShots

    Autoklose Screenshots

    Screenshot of Step 01: Set up your campaignScreenshot of Step 02: Choose your recipientsScreenshot of Step 03: Select the best converting templateScreenshot of Step 04: Customize your e-mail sequence