TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Auralis AI

    N/AN/AAuralis is a customer experience automation solution for companies that automates customer support and pre-sales queries, to reduce costs. It enhances a customer support team’s capabilities with AI-driven tools that provide real-time suggestions, and handles customer inquiries with an intelligent system that automatically categorizes, routes, and prioritizes tickets to ensure optimal response times. Auralis' advanced AI engine understands context, sentiment, and intent to deliver human-like…

    $499

    per month

    CoSupport AI

    Score10 out of 10
    N/ACoSupport AI automates a portion of a company's support workflow, boosts customer support speed, and innovates data analysis for decision-making. CoSupport AI's three products are designed to enhance customer support, drive business growth, and unlock data-driven insights. CoSupport Customer: Self-sufficient AI that handles support requests (chats, emails, tickets) independently. CoSupport Agent: AI assistant generating ready-to-go reply suggestions. CoSupport BI: AI business analyst…N/A
    Pricing
    Auralis AICoSupport AI
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Auralis AICoSupport AI
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
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    User Ratings
    Auralis AICoSupport AI
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Auralis AICoSupport AI
    Likelihood to Recommend
    Auralis AI
    No answers on this topic
    CoSupport AI
    well suited: Customer Support, Customer Sevice, reducing ticket processing time, one-click solution for the best ticket responses.
    Read full review
    Usability
    Auralis AI
    No answers on this topic
    CoSupport AI
    The solution is easy to implement. It works automatically. Its efficiency can be evaluated with zero effort.
    Read full review
    ScreenShots

    CoSupport AI Screenshots

    Screenshot of CoSupport Customer, which is a fully autonomous AI system designed to handle customer service interactions across any communication channel.Screenshot of CoSupport Customer, offering real-time responses to routine customer queries without human intervention.Screenshot of CoSupport BI, which uses the history of client communication and knows about the support team – who performs well and who is not.Screenshot of CoSupport BI, which knows the problems customers face and suggests statistics that help take the business decisions.Screenshot of the CoSupport Agent tool that sends a response suggestion to customer support agents, allowing them to use a response to a query from an AI agent assistant in just 1.5 seconds.Screenshot of where CoSupport Agent suggests response drafts, ensuring human agent assistance. The final answer is crafted by a human, providing both control and empathy.