AuditBoard is a great platform for our organization because it allows real-time collaboration between the owners and auditors, plus it is very user-friendly. A couple of the features I love are the view that can be tailored by individual users and the dashboard that allows you to easily check the status of different projects.
MindBridge [Platform] is an excellent tool to use to gain additional comfort over client's data. The key areas it helps with are analytical procedure risk and inherent risk, but depending on the data you have, it can also be able to assess control risk to a degree. It's a very malleable tool that can be made to fit your client, however, it does require upfront work (as the implementation of any new technology would). The tool may not be scalable for audit work that is very low-risk and requires little hour input in the first place as it may add more hours in the long-run than the normal audit would incur. Our team has used these low-risk audits in our implementation, however, to corroborate the results we get, which we felt has helped us achieve our successes with the tool.
The only reason I do not give this a 10 is that I would like a deliverable risk report. This would enable me to offer additional services to my non-audit clients.
My experience with customer support may different since I started using the application early on. I am also providing continuous recommendations for improvement or additional features. They have always been available when I needed them and they actually listen and value my opinion. They have implemented many of our recommendations and asked for our input on possible new features.
Auditboard is a unique product that is primarily used for audit and internal controls which made it the best alternative. It provides a way to organize a large amount of testing working papers, provides efficient workflow, and can provide dashboards/reporting statistics to enhance internal audit and internal controls. In addition, this product is extremely useful to communicate with clients when sending out PBC requests and communicating control deficiencies
Hard to quantify. It was cheaper than the tool we had and we were able to get rid of standalone tool for surveys. overall, just better user experience for all.
In the past, we did not obtain a lot of new audits because we were not the cheapest. Since using this product, we have obtained clients because we use AI. Not because we lowered our price, but because we are using AI to target the risk at the transaction level and delivering better audits.
I have passed the cost of this software to my clients, so there has been no impact on my bottom line.
