AudioCodes Software-Defined Voice Network (SDvN) vs. Cradlepoint NetCloud Engine

I have yet to have any situation where Cradlepoint NetCloud Engine was "less appropirate". It's easy to use and understand and extremely effective for deploying Cradlepoints and maintaining them. The control over the Cradlepoint devices is remarkable, absolute and the product is very well suited and feature rich for the task,

Incentivized

• Support: They are always quick to respond.
• The NetCloud service: It has never gone down in the four + years I have been using it.
• Pricing is very competitive.

Incentivized

• Cradlepoint NetCloud virtual backplane bandwidth is improving but could limit some very large enterprise customers without creative network segmentation.
• Further improvements to simplify NetCloud Manager use would be appreciated.
• User license management and compliance tools need to be clarified and simplified.

Incentivized

Device management is nearly the same as if you logged in locally, giving a familiar feel to the interface. Device group management can be cumbersome when pushing firmware updates.

Incentivized

Every time I have engaged support, it has been a satisfying experience. Because they cover such a wide range of applications, I do have to spend more time explaining our intended results and rationale than I would have to do with a more focused vendor, but it's a minor tradeoff for the value of saved time in every other aspect of the solution.

Incentivized

It is much easier to group your devices within NetCloud prior to deployment. We ran into issues of lost/changed settings when grouping devices that had already been deployed

Incentivized

Before Cradlepoint NetCloud, firewall transversal was a challenge for telemedicine and required extensive and lengthy cooperation with client IT professionals. Interface selection and failover required application-level software on the host that would become inaccessible should a failover event go badly. We used several tools, each with their own management consoles, licensing plans, and learning curves to enable solutions. Much of that is a thing of the past with NetCloud.

Incentivized

• TCO vs traditional WAN was over 1,000% less
• Increased connectivity improved security AND connectivity

Incentivized