OpenScape Business is a unified communications offering from Unify (formerly Siemens Enteprise Communications), combining telephony & VOIP, web & video conferencing, and messaging in one integrated platform targeted at SMBs.
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Google Hangouts (Classic)
Score 3.5 out of 10
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The classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.
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Pricing
Atos Unify OpenScape Business
Google Hangouts (Classic)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Atos Unify OpenScape Business
Google Hangouts (Classic)
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Atos Unify OpenScape Business
Google Hangouts (Classic)
Features
Atos Unify OpenScape Business
Google Hangouts (Classic)
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Atos Unify OpenScape Business
9.2
Ratings
14% above category average
Google Hangouts (Classic)
5.3
Ratings
40% below category average
Hosted PBX
9.00 Ratings
2.00 Ratings
Multi-level Interactive Voice Response (IVR)
9.00 Ratings
7.70 Ratings
User templates
10.00 Ratings
5.00 Ratings
Call reports
9.00 Ratings
9.00 Ratings
Directory of employee names
9.00 Ratings
3.00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Atos Unify OpenScape Business
9.2
Ratings
9% above category average
Google Hangouts (Classic)
6.8
Ratings
21% below category average
Answering rules
9.00 Ratings
2.00 Ratings
Call recording
8.00 Ratings
7.90 Ratings
Call park
9.00 Ratings
7.00 Ratings
Call screening
10.00 Ratings
9.00 Ratings
Message alerts
10.00 Ratings
8.00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Atos Unify OpenScape Business
9.8
Ratings
21% above category average
Google Hangouts (Classic)
7.1
Ratings
11% below category average
Video conferencing
10.00 Ratings
3.00 Ratings
Audio conferencing
10.00 Ratings
9.00 Ratings
Video screen sharing
9.00 Ratings
7.10 Ratings
Instant messaging
10.00 Ratings
9.00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
As previously mentioned, Google Hangouts (Classic) is best suited for ad-hoc, informal communications with external collaborators that would benefit from face-to-face interactions, but don’t require a record of the conversation and don’t necessarily require a high degree of corporate security. For communications of consequence, our corporate toolset is more appropriate, but Google Hangouts (Classic) serves a similar function to FaceTime or Zoom.
I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
For its time, Google Hangouts (Classic) was a fantastic product and matched up well with all of its successors. Now however, with it having been phased on within Workspace for Education, I would not advise any new users use the product. Google Chat, combined with Google Meet, have superseded Hangouts (Classic) and should be used by default due to their close knit integration with Gmail.
I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.