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Atos Unify OpenScape Business vs. Cisco UC-One

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atos Unify OpenScape Business

    Score2.3 out of 10
    N/AOpenScape Business is a unified communications offering from Unify (formerly Siemens Enteprise Communications), combining telephony & VOIP, web & video conferencing, and messaging in one integrated platform targeted at SMBs.N/A

    Cisco UC-One

    Score10 out of 10
    N/ACisco's UC-One (formerly BroadSoft) is a Unified Communications as a Service platform that allows users to work from desktops, tablets, desk phones, or smartphones, and move between devices. UC-One includes business phone services, messaging, audio and video conferencing, screen sharing, file sharing, virtual meeting rooms, etc. which are integrated in the UC-One Hub interface. Cisco announced their acquisition of BroadSoft in October 2017.N/A
    Pricing
    Atos Unify OpenScape BusinessCisco UC-One
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Atos Unify OpenScape BusinessCisco UC-One
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Atos Unify OpenScape BusinessCisco UC-One
    Cloud PBX
    Comparison of Cloud PBX features of Atos Unify OpenScape Business and Cisco UC-One
    Feature
    Atos Unify OpenScape Business
    9.2
    1 Ratings
    14% above category average
    Cisco UC-One
    6.7
    1 Ratings
    22% below category average
    Hosted PBX9.01 Ratings10.01 Ratings
    Multi-level Interactive Voice Response (IVR)9.01 Ratings5.01 Ratings
    User templates10.01 Ratings00 Ratings
    Call reports9.01 Ratings00 Ratings
    Directory of employee names9.01 Ratings5.01 Ratings
    Call Management
    Comparison of Call Management features of Atos Unify OpenScape Business and Cisco UC-One
    Feature
    Atos Unify OpenScape Business
    9.2
    1 Ratings
    9% above category average
    Cisco UC-One
    10.0
    1 Ratings
    17% above category average
    Answering rules9.01 Ratings10.01 Ratings
    Call recording8.01 Ratings10.01 Ratings
    Call park9.01 Ratings10.01 Ratings
    Call screening10.01 Ratings10.01 Ratings
    Message alerts10.01 Ratings10.01 Ratings
    Business SMS/External Messaging00 Ratings10.01 Ratings
    Online Fax00 Ratings10.01 Ratings
    Voicemail Transcription00 Ratings10.01 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Atos Unify OpenScape Business and Cisco UC-One
    Feature
    Atos Unify OpenScape Business
    9.8
    1 Ratings
    21% above category average
    Cisco UC-One
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Video screen sharing9.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Atos Unify OpenScape Business and Cisco UC-One
    Feature
    Atos Unify OpenScape Business
    9.0
    1 Ratings
    13% above category average
    Cisco UC-One
    10.0
    1 Ratings
    17% above category average
    Mobile app for iOS9.01 Ratings10.01 Ratings
    Mobile app for Android9.01 Ratings10.01 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Atos Unify OpenScape Business and Cisco UC-One
    Feature
    Atos Unify OpenScape Business
    -
    Ratings
    Cisco UC-One
    10.0
    1 Ratings
    19% above category average
    High quality audio00 Ratings10.01 Ratings
    High quality video00 Ratings10.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Atos Unify OpenScape Business and Cisco UC-One
    Feature
    Atos Unify OpenScape Business
    -
    Ratings
    Cisco UC-One
    10.0
    1 Ratings
    21% above category average
    Desktop sharing00 Ratings10.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Atos Unify OpenScape Business and Cisco UC-One
    Feature
    Atos Unify OpenScape Business
    -
    Ratings
    Cisco UC-One
    10.0
    1 Ratings
    20% above category average
    Calendar integration00 Ratings10.01 Ratings
    Meeting initiation00 Ratings10.01 Ratings
    Record meetings / events00 Ratings10.01 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Atos Unify OpenScape Business and Cisco UC-One
    Feature
    Atos Unify OpenScape Business
    -
    Ratings
    Cisco UC-One
    10.0
    1 Ratings
    22% above category average
    Live chat00 Ratings10.01 Ratings
    Online Events Security
    Comparison of Online Events Security features of Atos Unify OpenScape Business and Cisco UC-One
    Feature
    Atos Unify OpenScape Business
    -
    Ratings
    Cisco UC-One
    5.0
    1 Ratings
    42% below category average
    User authentication00 Ratings5.01 Ratings
    Participant roles & permissions00 Ratings5.01 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Atos Unify OpenScape Business and Cisco UC-One
    Feature
    Atos Unify OpenScape Business
    -
    Ratings
    Cisco UC-One
    10.0
    1 Ratings
    22% above category average
    Centralized communications management00 Ratings10.01 Ratings
    Team messaging00 Ratings10.01 Ratings
    Team document sharing00 Ratings10.01 Ratings
    Call and meeting analytics00 Ratings10.01 Ratings
    Best Alternatives
    Atos Unify OpenScape BusinessCisco UC-One
    Small Businesses
    Zoom Phone
    Score9 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Cisco Unified Communications Manager (Call Manager)
    Score8.6 out of 10
    PanTerra Networks
    Score6.3 out of 10
    Enterprises
    Google Voice
    Score7.8 out of 10
    Webex Calling
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atos Unify OpenScape BusinessCisco UC-One
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Atos Unify OpenScape BusinessCisco UC-One
    Likelihood to Recommend
    Atos
    From very small / medium / enterprise and even blue light customers - Atos/Unify will solutions fit and work.
    Incentivized
    Read full review
    Cisco
    UC-One is an extremely versatile app that works well in literally a single user shop, or a multi-hundred user company - especially for those who need mobility options to conduct business properly. With its built-in collaboration features, built-in softphone, and just general instant messaging features it allows you to work literally anywhere you have an internet connection. It is also handy in case there are onsite issues preventing you from using your hard phone (such as power or internet issues) where your cellphone will allow you to continue to work.
    Incentivized
    Read full review
    Pros
    Atos
    • Resilience.
    • Work from anywhere.
    • Easier to use and administrate.
    • Accommodates many environments.
    Incentivized
    Read full review
    Cisco
    • Clear quality of service
    • easy implementation
    • good return on investment
    Incentivized
    Read full review
    Cons
    Atos
    No answers on this topic
    Cisco
    • Mobile App Chats do not always sync to the PC application.
    • Switching from WiFi to Cellular on mobile applications typically drops the call.
    • Caller ID on the iPhone/iPad app only shows the phone number and not the Caller ID information.
    Incentivized
    Read full review
    Alternatives Considered
    Atos
    Holds more than its own against the competition and consistently keeps this over time.
    Incentivized
    Read full review
    Cisco
    We moved to Cisco UC-One because we wanted an integrated program to provide unified communication services as well as the ability to meet, message and share documents. The cost differential was minimal when you realize the time and convenience of Cisco UC-One. Our team down load the app to their cell and have one fewer device to carry, too.
    Incentivized
    Read full review
    Return on Investment
    Atos
    • Overall controllable fixed license costs.
    • Flexible license model in customer control.
    Incentivized
    Read full review
    Cisco
    • The services as a whole are a better feature set for a better price.
    • The software is much easier to use and administrate than previous offerings on the same platform offering a better customer experience.
    • Updates made to the back end are not well communicated and sometimes cause unexpected behavior as a result.
    Incentivized
    Read full review
    ScreenShots