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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atos Unify OpenScape Business

    Score2.3 out of 10
    N/AOpenScape Business is a unified communications offering from Unify (formerly Siemens Enteprise Communications), combining telephony & VOIP, web & video conferencing, and messaging in one integrated platform targeted at SMBs.N/A

    CallFire

    Score9.7 out of 10
    N/ACallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

    $99

    per month

    Pricing
    Atos Unify OpenScape BusinessCallFire
    Editions & Modules
    No answers on this topic
    Lite
    $99.00
    per month
    Startup
    $199.00
    per month
    Grow
    $299.00
    per month
    Pro
    $599.00
    per month
    Offerings
    Pricing Offerings
    Atos Unify OpenScape BusinessCallFire
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Atos Unify OpenScape BusinessCallFire
    Cloud PBX
    Comparison of Cloud PBX features of Atos Unify OpenScape Business and CallFire
    Feature
    Atos Unify OpenScape Business
    9.2
    1 Ratings
    14% above category average
    CallFire
    7.6
    11 Ratings
    5% below category average
    Hosted PBX9.01 Ratings6.02 Ratings
    Multi-level Interactive Voice Response (IVR)9.01 Ratings9.07 Ratings
    User templates10.01 Ratings7.04 Ratings
    Call reports9.01 Ratings7.210 Ratings
    Directory of employee names9.01 Ratings9.05 Ratings
    Call Management
    Comparison of Call Management features of Atos Unify OpenScape Business and CallFire
    Feature
    Atos Unify OpenScape Business
    9.2
    1 Ratings
    9% above category average
    CallFire
    9.3
    10 Ratings
    10% above category average
    Answering rules9.01 Ratings8.07 Ratings
    Call recording8.01 Ratings10.010 Ratings
    Call park9.01 Ratings8.53 Ratings
    Call screening10.01 Ratings10.04 Ratings
    Message alerts10.01 Ratings10.05 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Atos Unify OpenScape Business and CallFire
    Feature
    Atos Unify OpenScape Business
    9.8
    1 Ratings
    21% above category average
    CallFire
    10.0
    1 Ratings
    23% above category average
    Video conferencing10.01 Ratings10.01 Ratings
    Audio conferencing10.01 Ratings10.01 Ratings
    Video screen sharing9.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Atos Unify OpenScape Business and CallFire
    Feature
    Atos Unify OpenScape Business
    9.0
    1 Ratings
    13% above category average
    CallFire
    8.3
    2 Ratings
    5% above category average
    Mobile app for iOS9.01 Ratings8.52 Ratings
    Mobile app for Android9.01 Ratings8.01 Ratings
    Best Alternatives
    Atos Unify OpenScape BusinessCallFire
    Small Businesses
    Zoom Phone
    Score9 out of 10
    Zoom Phone
    Score9 out of 10
    Medium-sized Companies
    Cisco Unified Communications Manager (Call Manager)
    Score8.6 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.6 out of 10
    Enterprises
    Google Voice
    Score7.8 out of 10
    Google Voice
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atos Unify OpenScape BusinessCallFire
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.4
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Atos Unify OpenScape BusinessCallFire
    Likelihood to Recommend
    Atos
    From very small / medium / enterprise and even blue light customers - Atos/Unify will solutions fit and work.
    Incentivized
    Read full review
    CallFire
    If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
    Incentivized
    Read full review
    Pros
    Atos
    • Resilience.
    • Work from anywhere.
    • Easier to use and administrate.
    • Accommodates many environments.
    Incentivized
    Read full review
    CallFire
    • CallFire provides detailed analytics that show what/when callers select within the phone system
    • The text message broadcast feature is a game changer. This allows a company to dispatch text campaigns with specific calls-to-action, with tracking analytics.
    • The voice broadcast feature allows a mass automated message to be sent to client phones. This saves a lot of time when the same notification needs to go out to multiple clients.
    Incentivized
    Read full review
    Cons
    Atos
    No answers on this topic
    CallFire
    • The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
    • API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
    • The standard reports are generally sufficient, but there isn't any customization or intelligence available.
    Incentivized
    Read full review
    Likelihood to Renew
    Atos
    No answers on this topic
    CallFire
    There is no reason not to, it has proven effective in the usage
    Read full review
    Alternatives Considered
    Atos
    Holds more than its own against the competition and consistently keeps this over time.
    Incentivized
    Read full review
    CallFire
    CallFire has a pricing structure that is attractive to us as a small business. The "pay as you use" options helps us keep our overhead low, especially with so many softwares already in our tech stack. It's a tremendous value for the cost!
    Incentivized
    Read full review
    Return on Investment
    Atos
    • Overall controllable fixed license costs.
    • Flexible license model in customer control.
    Incentivized
    Read full review
    CallFire
    • I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
    • Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.
    Incentivized
    Read full review
    ScreenShots