TrustRadius

ATOmate vs. OpenText Intelligent Capture

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ATOmate
Score 9.0 out of 10
N/A
ATOmate automationes ATO document processing and distribution. From Business Automation Works (BAW) headquartered in Melbourne, a solution created for accountants that want to communicate important ATO information to clients efficiently and effectively; ATOmate automates the processing, checking and distribution of ATO documents including Notices of Assessment, Statements of Account and Tax Debts.N/A
OpenText Intelligent Capture
Score 9.9 out of 10
N/A
OpenText Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the…N/A
Pricing
ATOmateOpenText Intelligent Capture
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ATOmateOpenText Intelligent Capture
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ATOmateOpenText Intelligent Capture
User Ratings
ATOmateOpenText Intelligent Capture
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
User Testimonials
ATOmateOpenText Intelligent Capture
Likelihood to Recommend
ATOmate has automated so many processes and we are now able to assign staff to more meaningful tasks rather than sorting out paper documents.
In saying that, there are times when manual intervention is required like sending out a big payment required.
SB
Stephen Boyce
Computer and Information Systems Manager
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Well suited for scanning, image processing, and intelligent routing into Documentum
Verified User
Anonymous
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Pros
  • They are at the forefront of any changes with the way the ATO is working
  • The pro-actively find solutions for problems that could arise
  • They keep us informed of any downtime with their product or the ATO
  • They get almost all documents from the portal without any input from us.
SB
Stephen Boyce
Computer and Information Systems Manager
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  • Barcode recognition
  • Intelligent decision making and routing
  • Detailed administrator view
Verified User
Anonymous
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Cons
  • Sometimes the ATOmate web portal is very slow
  • There is a lack of logging of events that we as users can see
  • We should be able to assign a partner to documents where the client is unknown
SB
Stephen Boyce
Computer and Information Systems Manager
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  • Learning curve can be steep
  • Debugging issues takes multiple clicks
Verified User
Anonymous
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Alternatives Considered
ATOmate has the ocr that is far superior to kofax and the client names and amounts on the ato forms are almost 99% captured. This was compared to about 80% with kofax
SB
Stephen Boyce
Computer and Information Systems Manager
Read full review
No answers on this topic
Return on Investment
  • ATOMATE has allowed us to redeploy admin staff to different tasks and we have been cable to expand without needing more staff
  • The only downside to it is the admin staff used to keep excel sheets that would be checked off every quarter and the partners used that sheet to keep track of their workflow
  • We no longer have to wait for paper correspondence from the ato as most gets picked up by ATOmate
SB
Stephen Boyce
Computer and Information Systems Manager
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  • Bulk scanning of physical records made easy
  • Reduced e-Discovery risk
  • Reporting dashboards on processing data good for visibility
Verified User
Anonymous
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ScreenShots