Atlassian Loom vs. Markup Hero

Loom is literally the best free (or depending on your team size) tool that I have found in recent years honestly. I have a consulting practice on the side where we work in multiple timezones. Im not the best with words or explaining things over email, and im a much more visual person. being able to show somehow how to do something rather than explain it via email is HUGE. Its literall creating the office culture vibe over video, and its exactly what i need to help scale my consulting while also help provide training at my current job.

Incentivized

Markup Hero is great for sharing quick notes and adding callouts to images of PDFs. I use Markup Hero to share and store all my screenshots too. Markup Hero is not suited for in depth design feedback and iterations like Invision or full graphic design edits like Canva (although it's getting close!)

• They have various integrations and apps, so using it on any platform is easy.
• They have an easy recording feature - so we don't need training to use Loom.
• Editing the video once it's made is suer easy on their backend tool - so we don't need to get the video completely right while recording.
• Their folder system makes it easy to organize videos.

Incentivized

• Quickly adding annotations
• Sharing links to screenshots or marked up PDFs
• Always editable and accessible from any device

• The video trim feature has improved a lot recently, but it's still not perfect. Sometimes when I trim a video clip, it distorts other parts of the video.
• It would be nice if they had a referral/affiliate program. I would get all my friends to sign up!

Incentivized

• Teams is basic right now; looking forward to more permissions and team folders
• Love the insert image, but would like to be able to make my own library of images
• Needs rotate when uploading from my iPhone - they're sideways right now

It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.

Incentivized

Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.

Incentivized

I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.

Incentivized

We have used zoom, Google Meet or youtube to manage our videos in the past. But both did not seem to be as seamless for everyone to use it. Loom came in to provide an easy way for everyone to use video and share screens or communicate in general. Loom integrates with Slack and that is another cool feature

Snagit is more powerful in some respects, but it's just overwhelming. I have Snagit too, but I only need the extra features like (unlimited colors, 50 different arrow shapes, etc.) like 1% of the time. I'd rather have simplicity and speed. Droplr was a good tool, but they haven't updated it in years it seems CloudApp is nice because it's a bit faster to take screenshots, but for me I like the web based annotating because I'm jumping between computers and devices a lot and want my markups everwhere.

• It gives me back 2-3 hours per week in time saved fussing with typing out long emails.
• Our team and vendors understand us faster and better when we offer revisions and training using Looms vs. trying to type it out - causing better client satisfaction.
• We still have to use Snagit, though, until Loom gives us still screenshot edit/markup abilities!

Incentivized

• Productivity - Save at least 30 mins per day per employee
• Organization - No more hunting through emails finding content I sent to someone
• Communication - My clients better understand our suggested properties when I add annotations.