TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Crowd

    Score6 out of 10
    N/AAtlassian Crowd is a single sign-on (SSO) solution from Australian-headquartered software company Atlassian.N/A

    Symantec VIP

    Score10 out of 10
    N/ASymantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is Symantec VIP Access Manager, a single access point to protect cloud and on-premise web apps via Single Sign-On (SSO).N/A
    Pricing
    Atlassian CrowdSymantec VIP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian CrowdSymantec VIP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Atlassian CrowdSymantec VIP
    Small Businesses
    No answers on this topic
    WatchGuard AuthPoint
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    WatchGuard AuthPoint
    Score9.2 out of 10
    Enterprises
    Imprivata Enterprise Access Management
    Score6.7 out of 10
    Cisco Duo
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian CrowdSymantec VIP
    Likelihood to Recommend
    8.0
    (3 ratings)
    7.9
    (11 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Atlassian CrowdSymantec VIP
    Likelihood to Recommend
    Atlassian
    For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
    Incentivized
    Read full review
    Broadcom
    Symantec VIP is best suited in environments where you need two factor authentication. As explained before, Symantec VIP is super easy to use and manage for our users across our entire organization. If you have your users using a virtual private network, Symantec VIP is the way to go; no doubt about it!
    Incentivized
    Read full review
    Pros
    Atlassian
    • It is very easy for users to create tickets
    • Standing up atlassian crowd is a breeze
    • Not having to manage any hardware infrastructure is great
    Incentivized
    Read full review
    Broadcom
    • The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
    • Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
    • The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
    • Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.
    Incentivized
    Read full review
    Cons
    Atlassian
    • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
    • Linux support was there as it was built mostly to support Windows based systems
    • Documentation was supported but most issues we had required us to contact Atlassian support.
    Incentivized
    Read full review
    Broadcom
    • when setting a token to a phone call, the phone calls often take a minute + to call the user.
    • When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
    • Temporary security codes while handy, must be set to expire immediately to stay secure.
    Incentivized
    Read full review
    Support Rating
    Atlassian
    Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
    Incentivized
    Read full review
    Broadcom
    Great vendor support, along with a great product solution
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
    Incentivized
    Read full review
    Broadcom
    The Symantec VIP solution has a more easy implementation process, which makes implementation faster. The Prove Of Concept of the solution presents the best results compared with Duo. The final price charged was cheaper. Consultants that participate in the process get show to us in a more clear manner all scenarios where we can use the Symantec VIP.
    Incentivized
    Read full review
    Return on Investment
    Atlassian
    • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
    • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
    Incentivized
    Read full review
    Broadcom
    • It was as easy to implement and manage as promised, so that definitely saved us time and frustration.
    • It allowed us to improve on our existing PHI and PII security measures.
    • Allowing secure access from remote locations, especially smart phones, was a huge plus.
    Incentivized
    Read full review
    ScreenShots