TrustRadius: an HG Insights company

Atlassian Crowd vs. Oracle Enterprise Single Sign-On Suite Plus

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Crowd

    Score6 out of 10
    N/AAtlassian Crowd is a single sign-on (SSO) solution from Australian-headquartered software company Atlassian.N/A

    Oracle ESSO

    Score10 out of 10
    N/AOracle Enterprise Single Sign-On is a single sign-on (SSO) solution, originally named Passlogix and owned and supported by Oracle since 2010.N/A
    Pricing
    Atlassian CrowdOracle ESSO
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian CrowdOracle ESSO
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Atlassian CrowdOracle ESSO
    Small Businesses
    No answers on this topic
    Atlassian Crowd
    Score6 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    Imprivata Enterprise Access Management
    Score6.7 out of 10
    Imprivata Enterprise Access Management
    Score6.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian CrowdOracle ESSO
    Likelihood to Recommend
    8.0
    (3 ratings)
    3.6
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian CrowdOracle ESSO
    Likelihood to Recommend
    Atlassian
    For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
    Incentivized
    Read full review
    Oracle
    Good if you want a temporary solution to too many passwords.
    Incentivized
    Read full review
    Pros
    Atlassian
    • It is very easy for users to create tickets
    • Standing up atlassian crowd is a breeze
    • Not having to manage any hardware infrastructure is great
    Incentivized
    Read full review
    Oracle
    • Flexible to work with most web sites and thick clients
    • Avoids users having to type their passwords repeatedly
    • Fairly performant
    Incentivized
    Read full review
    Cons
    Atlassian
    • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
    • Linux support was there as it was built mostly to support Windows based systems
    • Documentation was supported but most issues we had required us to contact Atlassian support.
    Incentivized
    Read full review
    Oracle
    • This tool is essentially a hack, making the user experience pretty weak. For example, we use it in an application which has a box to type your password. Every time you enter some data, ESSO steals the focus and types your password into the box, even if you aren't about to submit the form requiring the password.
    • This tool creates a 2nd CN in the directory and this broke some of our applications which were only expecting a single CN per user in the directory. Why can't it use a traditional database instead?
    • This tool caused performance issues with Putty. It would peg our CPUs at 100% if the user had Putty running. It took a very long time to resolve the issue.
    Incentivized
    Read full review
    Support Rating
    Atlassian
    Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Alternatives Considered
    Atlassian
    These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
    Incentivized
    Read full review
    Oracle
    There's no substitute for properly developed applications that delegate authentication to an external system like Active Directory or a cloud identity provider. That way, the issues with screen scraping and constantly-breaking integration are solved permanently.
    Incentivized
    Read full review
    Return on Investment
    Atlassian
    • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
    • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
    Incentivized
    Read full review
    Oracle
    • We spent a lot of time implementing it on different applications. However, because it uses screen scraping, every time our apps upgraded, it broke the integration with ESSO, so we had to keep fixing the integration. After a few years, we have stopped integrating new apps with it due to this headache.
    Incentivized
    Read full review
    ScreenShots