For smaller companies Atlassian crowd is great, however, we grew to a size where we were getting rate limited so we needed to scale up. What we ended up migrating to was the non-cloud solutions for Atlassian products. This allowed us to hit our scale without being rate limited. However, at a smaller scale, this product would work great.
Bitwarden supports various forms of two-factor authentication, including time-based one-time passwords (TOTP), Duo, YubiKey, and other hardware-based tokens. This integration enhances the security of the Bitwarden account and allows to store and manage their 2FA credentials for other applications within Bitwarden itself.
Bitwarden is easy to use and has a very straightforward simple interface. Having coverage across multiple platforms is the key to its value to me. Additionally, Bitwarden is consistently rated by third party (PC Magazine, Wired, Tom's Guide, etc.) as one of the best password managers available.
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
Atlassian Crowd is just much easier to set up, plus most of our systems we use are from Atlassian, they work with Atlassian Crowd out of the box without much effort, so it ended up being the natural choice for us.
New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
The positives are always with the end user, which I have to say, Crowd was able to accomplish.
Saves me time by storing all of my login information. I'm no longer digging through my notes app or having to reset passwords that I've forgotten.
Stores vendor names, addresses, and W-9's. I don't have to text or email vendor's asking for this info every time I work with them.
Protects my data by identifying weak or unused passwords. Bitwarden helped me identify multiple weak and reused passwords and I quickly updated them using their built-in password generator.
