Atlassian Crowd is a single sign-on (SSO) solution from Australian-headquartered software company Atlassian.
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Auth0
Score 9.9 out of 10
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Auth0 is an identity management platform for developers and application teams. It gives users a platform to authenticate and authorize, providing secure access to applications, devices, and users. Auth0 aims to provide the simplicity, extensibility, and expertise to scale and protect any application, for any audience. Integrate Auth0 into any app, written in any language, and any framework.
$23
per month
Pricing
Atlassian Crowd
Auth0
Editions & Modules
No answers on this topic
1,000 External Active Users
$23
per month
2,000 External Active Users
$57
per month
5,000 External Active Users
$114
per month
500 External Active Machines
$130
per month
10,000 External Active Users
$228
per month
20,000 External Active Users
$455
per month
50,000 External Active Users
1,138
per month
Over 50,000 External Active Users
Contact for quote
Enterprise
Contact for quote
Offerings
Pricing Offerings
Atlassian Crowd
Auth0
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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More Pricing Information
Community Pulse
Atlassian Crowd
Auth0
Features
Atlassian Crowd
Auth0
Identity Management
Comparison of Identity Management features of Product A and Product B
For smaller companies Atlassian crowd is great, however, we grew to a size where we were getting rate limited so we needed to scale up. What we ended up migrating to was the non-cloud solutions for Atlassian products. This allowed us to hit our scale without being rate limited. However, at a smaller scale, this product would work great.
Auth0 is very well suited for situations where a JSON web token can be used for authorizing APIs, websites, and mobile devices. It's especially useful if the JWT validation can happen at a gateway layer. It's especially useful if you only need to verify the user's email address or mobile number as the passwordless login is easy to implement.
Auth0 can be somewhat limiting if you want a lot of control over the design of your authentication flow. Custom branding can be done, but it may be limited depending on how you plan to integrate.
The Auth0 API documentation has proven confusing at times; a single API endpoint's behaviour will change based on inputs and configured settings (e.g. offline_access). Consequently fields that are advertised as being returned in a response might not be there or have different values if you miss a key detail and it can be difficult to debug when this happens. All information required is available in the documentation but requires some digging.
The toggle to switch tenants feels a bit odd, it works, but I've had a few instances where I didn't realize I was on a staging tenant looking for something that was on the production tenant. Not a big deal, just something to watch out for.
- integration and ease of implementation - great over all product support specially for passkey biometric authentication -Auth0 is very reliable to use their API integration for security verification. It provides best API to integrate our website and application with Single Sign In option and two step verification option. Sales and technical teams are always there to provide support
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Atlassian Crowd is just much easier to set up, plus most of our systems we use are from Atlassian, they work with Atlassian Crowd out of the box without much effort, so it ended up being the natural choice for us.
Auth0 is non-evasive and does not require software download. It is user friendly, seamless, and doesn't require additional actions on the part of the user. IBM Trusteer is none of these things and is based on a technology stack that cannot scale in the same way as Auth0. We believe Auth0 provides a superior solution and is well suited for our own technology stack.
New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
The positives are always with the end user, which I have to say, Crowd was able to accomplish.
Development time has been allocated to the more core parts of our business.
We are confident in the security of our user's accounts and their data.
Auth0's login flows are customizable which means that we don't have to worry about users being confused when logging in/changing their passwords, and we didn't event have to spend that much time configuring this. (Full in-house development for login could take weeks to get right.)
