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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score7.8 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Google Keep

    Score9.9 out of 10
    N/AGoogle Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A
    Pricing
    ConfluenceGoogle Keep
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    ConfluenceGoogle Keep
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.—
    More Pricing Information
    Community Pulse
    ConfluenceGoogle Keep
    Considered Both Products
    Atlassian
    Chose Confluence
    We choose Atlassian Confluence because it is the reference for managing a SAAS wiki service. And having such a solution in our company to manage the knowledge and especially the knowledge transfer is crucial.
    Incentivized
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    95 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    85 Answers
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    98 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    44 Answers
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    53 Answers
    100%
    Implementation went as expected
    10 Answers
    Features
    ConfluenceGoogle Keep
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Google Keep
    Feature
    Atlassian Confluence
    5.3
    111 Ratings
    37% below category average
    Google Keep
    8.2
    11 Ratings
    7% above category average
    Task Management6.389 Ratings9.37 Ratings
    Gantt Charts7.912 Ratings00 Ratings
    Scheduling7.221 Ratings5.15 Ratings
    Workflow Automation4.060 Ratings6.01 Ratings
    Mobile Access3.884 Ratings10.09 Ratings
    Search5.7109 Ratings10.09 Ratings
    Visual planning tools2.488 Ratings8.87 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Google Keep
    Feature
    Atlassian Confluence
    6.9
    111 Ratings
    13% below category average
    Google Keep
    8.6
    11 Ratings
    9% above category average
    Chat6.415 Ratings00 Ratings
    Notifications5.2109 Ratings7.87 Ratings
    Discussions3.9103 Ratings8.63 Ratings
    Surveys7.015 Ratings00 Ratings
    Internal knowledgebase7.7103 Ratings8.15 Ratings
    Integrates with GoToMeeting6.03 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings9.97 Ratings
    Integrates with Outlook9.610 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Google Keep
    Feature
    Atlassian Confluence
    5.9
    111 Ratings
    28% below category average
    Google Keep
    6.9
    10 Ratings
    12% below category average
    Versioning6.494 Ratings1.01 Ratings
    Video files4.271 Ratings00 Ratings
    Audio files3.765 Ratings8.42 Ratings
    Document collaboration6.5106 Ratings8.96 Ratings
    Access control8.0104 Ratings7.66 Ratings
    Advanced security features7.080 Ratings2.73 Ratings
    Integrates with Google Drive5.947 Ratings10.04 Ratings
    Device sync5.650 Ratings9.97 Ratings
    Best Alternatives
    ConfluenceGoogle Keep
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceGoogle Keep
    Likelihood to Recommend
    6.7
    (128 ratings)
    10.0
    (11 ratings)
    Likelihood to Renew
    9.9
    (19 ratings)
    10.0
    (1 ratings)
    Usability
    6.6
    (15 ratings)
    9.0
    (1 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (25 ratings)
    7.9
    (10 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConfluenceGoogle Keep
    Likelihood to Recommend
    Atlassian
    I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).
    Incentivized
    Read full review
    Google
    It is the perfect companion for storing all those little bits of information you need to do your job well, the best thing is getting it all out of your head and in to Google Keep. You can trust it to hold that information for you, and you know you can go back and use its excellent search functionality to find that information at a later date. It can also work really well for your personal life as well. I have two accounts, my work account and my personal account - I use them both in different contexts but I have always found Google Keep is great for both.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Google
    • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
    • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
    • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
    • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Google
    • Keep only offers labels, but having folders or nested tags would help in managing notes better.
    • Finding notes can be difficult, especially when there are many. Filters by date, content type, or color would help.
    • Keep notes should easily convert into Google Docs or sync better with Google Calendar tasks.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Google
    It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
    Read full review
    Usability
    Atlassian
    Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers
    Incentivized
    Read full review
    Google
    They made it simple for anyone to use. There are no complicated steps involved to create a note, edit a note, or search for a specific item located in a note. They also made it simple to share it with others, making it easy to collaborate. Google kept it basic without a thousand "bells and whistles" to overcomplicate it.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    Google
    I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
    Incentivized
    Read full review
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    Google
    No answers on this topic
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Google
    The main differential of Google Keep is its simplicity and efficiency for quick notes. I can draw on the card, put a photo, record audio if I can't write at the moment, in short, for everyday tasks, simple things, it is superior.
    Incentivized
    Read full review
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Return on Investment
    Atlassian
    • The AI feature which lets me find relevant documents while reading one document is really beneficial.
    • Centralising of knowledge systems is one of the key differentiators for large organisations.
    • As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.
    Incentivized
    Read full review
    Google
    • Google Keep is free, and for what I need it for I don't need to purchase another tool.
    • It's handy when it comes to taking quick notes, but so is a piece of paper. This tool won't magically improve your life.
    Incentivized
    Read full review
    ScreenShots