Atlassian Confluence vs. Google Keep

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 7.8 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$0
Free for 10 Users
Google Keep
Score 9.9 out of 10
N/A
Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A
Pricing
Atlassian ConfluenceGoogle Keep
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ConfluenceGoogle Keep
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
More Pricing Information
Community Pulse
Atlassian ConfluenceGoogle Keep
Features
Atlassian ConfluenceGoogle Keep
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
5.4
Ratings
35% below category average
Google Keep
8.2
Ratings
6% above category average
Task Management6.30 Ratings9.30 Ratings
Gantt Charts7.90 Ratings00 Ratings
Scheduling7.20 Ratings5.10 Ratings
Workflow Automation4.00 Ratings6.00 Ratings
Mobile Access4.00 Ratings10.00 Ratings
Search5.80 Ratings10.00 Ratings
Visual planning tools2.60 Ratings8.80 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
6.9
Ratings
14% below category average
Google Keep
8.6
Ratings
8% above category average
Chat6.40 Ratings00 Ratings
Notifications5.30 Ratings7.80 Ratings
Discussions3.80 Ratings8.60 Ratings
Surveys7.00 Ratings00 Ratings
Internal knowledgebase7.70 Ratings8.10 Ratings
Integrates with GoToMeeting6.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.30 Ratings9.90 Ratings
Integrates with Outlook9.60 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
6.0
Ratings
27% below category average
Google Keep
6.9
Ratings
13% below category average
Versioning6.40 Ratings1.00 Ratings
Video files4.30 Ratings00 Ratings
Audio files3.80 Ratings8.40 Ratings
Document collaboration6.50 Ratings8.90 Ratings
Access control8.00 Ratings7.60 Ratings
Advanced security features7.10 Ratings2.70 Ratings
Integrates with Google Drive5.90 Ratings10.00 Ratings
Device sync5.70 Ratings9.90 Ratings
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Atlassian ConfluenceGoogle Keep
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Score 9.8 out of 10
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Score 9.8 out of 10
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
Atlassian ConfluenceGoogle Keep
Likelihood to Recommend
6.8
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
10.0
(0 ratings)
Usability
6.7
(0 ratings)
9.0
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
8.0
(0 ratings)
-
(0 ratings)
Support Rating
5.4
(0 ratings)
7.9
(0 ratings)
Implementation Rating
8.8
(0 ratings)
-
(0 ratings)
Configurability
6.0
(0 ratings)
-
(0 ratings)
Ease of integration
8.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluenceGoogle Keep
Likelihood to Recommend
Atlassian Confluence is a great tool for housing important information and resources across the organization, as it's very easy to search and find content across different teams and departments. The search function is mostly very accurate and the additional tagging with keywords also helps in the search experience. It's also good at tagging other team members, which triggers an automated email to them. Atlassian Confluence also has an extensive template library for all kinds of purposes like project management, etc., which saves time overall.
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Being able to add a note on the fly to a "to-do" list or add a needed item to a "grocery" list with ease. It's handy being able to access it from practically anywhere. I often find myself needing to do a task and pulling out my phone to add it to my to-do list.
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Pros
  • Its integration with Jira for tracking development and the bugs and work linked to detailed Confluence documentation.
  • We use it extensively for writing Software Product Requirement Documents, feature specs, architecture designs, and retrospectives.
  • Our company follows compliance very seriously, so it helps in streamlining all documentation for ISO27001/27017 compliance and security-related information.
  • Its integration with various tools allows us to create flow diagrams which are often required to make client and customer understand the overall flow of interactions across various modules of the design architecture
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  • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
  • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
  • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
  • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
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Cons
  • You need to watch over the structure of the content yourself. if not you can get information added anywhere so nobody can find it.
  • Top search field is hard to set to only search a section of pages.
  • You really need to think your structure through before starting. a guide when setting up at the start could help in that perspective.
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  • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
  • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
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Likelihood to Renew
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
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Usability
It's very intuitive for most things, making it easy to jump in and start creating pages and collaborating. This makes it ideal for onboarding new members to the team. There are a few areas that could be a little smoother, but overall it's a great experience.
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Google Keep is very easy to use. Currently, the company I work for has employees from different age brackets, and this is one of the easiest apps on G-Suite to explain. Not a lot of people use it, but it is due to personal choice since a lot of people still prefer pen and paper to keep their notes.
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Reliability and Availability
I do not recall having outages or applications error so far, very reliable and available.
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No answers on this topic
Performance
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
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No answers on this topic
Support Rating
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
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Implementation Rating
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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No answers on this topic
Alternatives Considered
Atlassian Confluence is a super handy hub for sharing ideas and keeping all your docs in one place. While Jira Service Management is more about handling tickets and support issues, Atlassian Confluence really makes teamwork easy. I feel Atlassian Confluence is user-friendly, integrates smoothly with other Atlassian tools, and helps everyone stay in sync. It's great for brainstorming, and project planning as well. Overall, it is a great way to boost collaboration and ensure all team members are on the same page.
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I used to use Evernote before Google Keep, it is an excellent product too but I found it too heavy. At the time (not sure about now) it always wanted to download all your notes onto your device before you can start using it. Google Keep is more a cloud product, so it's lighter on your device, it doesn't download every note you have at once. Also I tended to store a lot of heavy things in Evernote because it seemed to encourage me to do that, like large photos and documents. Google Keep encourages me to focus on text only mostly, though it will take a photo as part of the note as well. I also like Google Keep because it is a part of my Google Account and integrates with other Google products.
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Scalability
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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No answers on this topic
Return on Investment
  • Merging instances has saved search time - We used to have several instances of Atlassian Confluence, which means they're separate and so can't communicate with each other. We've since merged into one instance and now with the help of the search feature can find the documents you're looking for in seconds rather than several minutes.
  • Cross linking product assets streamlines following paper trails - Being able to click on a BitBucket link from a Confluence page which then links to a JIRA ticket means you can follow paper trails really easily; seconds rather than several minutes.
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  • Quick note-taking and easy access to reminders reduce time wasted on forgotten tasks, improving efficiency.
  • Digital note-taking reduces the need for notebooks, sticky notes, and printed task lists.
  • Employees sometimes need to move notes to Google Docs for better formatting, leading to extra work.
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ScreenShots