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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chartio (discontinued)

    Score7.5 out of 10
    N/AChartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.

    $40

    per user/per month

    Looker Studio

    Score7.6 out of 10
    N/ALooker Studio is a data visualization platform that transforms data into meaningful presentations and dashboards with customized reporting tools.

    $9

    per month per user per project

    Pricing
    Chartio (discontinued)Looker Studio
    Editions & Modules
    Starter
    $40
    per user/per month
    Professional
    $60
    per user/per month
    Organization
    Contact sales team
    Looker Studio Pro
    $9
    per month per user per project
    Looker Studio
    No charge
    Offerings
    Pricing Offerings
    Chartio (discontinued)Looker Studio
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chartio (discontinued)Looker Studio
    Considered Both Products
    Atlassian
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    34 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    32 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    33 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    27 Answers
    Features
    Chartio (discontinued)Looker Studio
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Chartio (discontinued) and Looker Studio
    Feature
    Chartio (discontinued)
    6.0
    18 Ratings
    33% below category average
    Looker Studio
    8.0
    53 Ratings
    5% below category average
    Pixel Perfect reports3.614 Ratings7.037 Ratings
    Customizable dashboards7.718 Ratings8.552 Ratings
    Report Formatting Templates6.714 Ratings8.451 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Chartio (discontinued) and Looker Studio
    Feature
    Chartio (discontinued)
    5.7
    14 Ratings
    33% below category average
    Looker Studio
    7.6
    52 Ratings
    5% below category average
    Drill-down analysis6.913 Ratings9.544 Ratings
    Formatting capabilities6.112 Ratings8.048 Ratings
    Integration with R or other statistical packages3.15 Ratings4.024 Ratings
    Report sharing and collaboration6.513 Ratings8.951 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Chartio (discontinued) and Looker Studio
    Feature
    Chartio (discontinued)
    3.4
    17 Ratings
    85% below category average
    Looker Studio
    8.2
    52 Ratings
    3% below category average
    Publish to Web2.79 Ratings7.546 Ratings
    Publish to PDF6.117 Ratings9.545 Ratings
    Report Versioning2.05 Ratings8.033 Ratings
    Report Delivery Scheduling2.712 Ratings7.436 Ratings
    Delivery to Remote Servers00 Ratings8.818 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Chartio (discontinued) and Looker Studio
    Feature
    Chartio (discontinued)
    7.5
    15 Ratings
    8% below category average
    Looker Studio
    7.1
    51 Ratings
    14% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.215 Ratings9.551 Ratings
    Location Analytics / Geographic Visualization7.212 Ratings9.048 Ratings
    Predictive Analytics8.03 Ratings5.026 Ratings
    Pattern Recognition and Data Mining00 Ratings5.02 Ratings
    Best Alternatives
    Chartio (discontinued)Looker Studio
    Small Businesses
    Looker Studio
    Score7.6 out of 10
    Chartio (discontinued)
    Score7.5 out of 10
    Medium-sized Companies
    Jet Reports
    Score9.5 out of 10
    Jet Reports
    Score9.5 out of 10
    Enterprises
    Grafana
    Score8.7 out of 10
    Grafana
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chartio (discontinued)Looker Studio
    Likelihood to Recommend
    8.0
    (30 ratings)
    8.9
    (54 ratings)
    Likelihood to Renew
    8.0
    (24 ratings)
    9.0
    (1 ratings)
    Usability
    7.6
    (6 ratings)
    8.5
    (5 ratings)
    Availability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    6.7
    (10 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    5.0
    (30 ratings)
    -
    (0 ratings)
    Data Sources
    6.9
    (30 ratings)
    -
    (0 ratings)
    Product Scalability
    6.8
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Chartio (discontinued)Looker Studio
    Likelihood to Recommend
    Atlassian
    Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
    Read full review
    Google
    Looker Studio is well-suited for those wanting to analyze web/site data and performance quickly. It is simple enough to learn/use for quick report-building or drilling into data. Looker Studio is easier to use/understand than the GA4 console and thus has a better UI/UX. It is an efficient tool for fast, simple data needs—especially for team members with limited analytical capabilities and knowledge.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
    • Host of graphs and tools that permits all types of data visualizations.
    • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
    Read full review
    Google
    • Self-service
    • Easy to use, point and click
    • Little to no training required
    • Easy to share internally and externally
    • Rich visualizations
    • Canned reports
    • Easy to copy/paste/dupe existing reports
    • Ability to join data sets
    • Easy integration with various data sources
    • Flexible data integrations, including lowest common denominator (CSV, XLS, G-Sheets)
    • Wide range of APIs
    • Secure / authentication via Google SSO
    • Easy to share / re-assign ownership of reports and data sources
    Incentivized
    Read full review
    Cons
    Atlassian
    • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
    • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
    • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
    Read full review
    Google
    • Few functionalities are very exclusive only for data studio.
    • It's time taking to load data and at the same time only single Data source can be connected.
    • When editing the reports you have to switch between Edit and View mode to see how does the change looks like.
    Read full review
    Likelihood to Renew
    Atlassian
    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Incentivized
    Read full review
    Google
    It is the simplest and least expensive way for us to automate our reporting at this time. I like the ability to customize literally everything about each report, and the ability to send out reports automatically in emails. The only issue we have been having recently is a technical glitch in the automatic email report. Sadly, there is almost no support for this tool from Google, but is also free, so that is important to take into consideration
    Incentivized
    Read full review
    Usability
    Atlassian
    I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
    Read full review
    Google
    It is not ideal and requires time and dedication to understand how to work with it. Also, it has a lot of limitations around data it can accept. But in most cases, this tool is sufficient for everyday tasks of product and marketing departments. I wouldn't say that the interface is very user-friendly, but for people who regularly work with analytical tools, it must be ok.
    Incentivized
    Read full review
    Support Rating
    Atlassian
    No answers on this topic
    Google
    I give it a lower support rating because it seems like our Dev team hasn't gotten the support they need to set up our database to connect. Seems like we hit a roadblock and the project got put on pause for dev. That sucks for me because it is harder to get the dev team to focus on it if they don't get the help they need to set it up.
    Incentivized
    Read full review
    Online Training
    Atlassian
    I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
    Read full review
    Google
    No answers on this topic
    Alternatives Considered
    Atlassian
    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
    Incentivized
    Read full review
    Google
    The free version of Looker Studio is still better than the leading enterprise-embedded BI tools, despite its weaknesses. The leading embedded BI platforms have terrible visualizations that can be spotted a mile away. They are also primarily locked to a grid, making it very hard to fully customize. The price point is also a major deterrent, since users end up paying for lots of features they might never use. Looker Studio has weaknesses on the blending and modeling side, but we've been able to get by via connection to GBQ and transformation done in dbt.
    Incentivized
    Read full review
    Scalability
    Atlassian
    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review
    Google
    No answers on this topic
    Return on Investment
    Atlassian
    No answers on this topic
    Google
    • Free, so the only investment is time
    • Because it doesn't have native support of non-Google sources, it can cost more money than Tableau
    • The time spent formatting the templates or building connectors can have a negative impact on ROI
    • As a agency, charging for the reporting service is profitable after the first month or two after building the dashboard.
    Incentivized
    Read full review
    ScreenShots

    Chartio (discontinued) Screenshots

    Screenshot of Sample Executive DashboardScreenshot of Sample Zendesk DashboardScreenshot of Chartio's SQL Mode Chart CreatorScreenshot of SQL EditorScreenshot of Query BuilderScreenshot of Data Pipeline