Atlantic Growth Solutions vs. Smith.ai

So we had a good onboarding process and we're expecting results a bit faster but the delivery was a bit delayed as to what we wanted. They did a good job of utilizing email outreach but again the delivery was not as good as expected. They probably need to add new tech for LinkedIn and other social channels from where it's easier to scoop out appointments easier.

Incentivized

Their chat monitoring is useful to anyone who wants to provide fast communication to prospects. I see so many companies with horrible response times for their chats. They are very professional and helped me create scripts that help them convert more leads. It is basically a virtual sales team. Their phone service saves companies time on wasted calls and fills in when they can't answer the phone. They say that over 50% of leads are never followed up because of a poor phone strategy. Smith.ai Live Website Chat fixes this

• Lead generation.
• Market blitz.
• Appointment setting.

Incentivized

• Smith.ai Live Website Chat agents are immediately available to address questions and collect information from new clients.
• The agents are warm and personable.
• In addition to collecting a new lead's contact information and case details, the chat agents also collect referral sources.

Incentivized

• Strategy
• Methodology
• Outreach tools.
• Tech stack.

Incentivized

• I have not seen any area for improvement. These people have a great service backed by an even better level of support.

Smith.ai Live Website Chat allows you to provide a script for when they answer prospective clients. The script is customizable as your needs change. However, the script only goes so far, as they do not know your business personally. Once they do go through that script, they send you an email with the caller's contact information so you can reach out personally if they seem interested. They do so with efficiency.

Incentivized

Smith.ai pays for itself if we can help one site visitor move down our lead funnel to being a client. We have averaged over 50+ new leads each month since implementing the chat and with a close rate for becoming new clients that is double what our advertising PPC new client closing rate has been.

So before Atlantic growth, we were working with this UK lead gen agency called Durham lane and the guys were absolutely incredible in their offset. They were super fast and efficient and produced quality meetings and results for us in a limited time and were very happy. On a license renewal, they hiked up their price to a certain extent which was beyond our budget so we looked for other alternatives.

Incentivized

I have priced services with Ngage and Apex Chat. Smith.ai is more cost-efficient than these competitors. Most services charge a very high per qualified lead basis. Sometimes $35 or higher per lead. Considering that not all qualified leads convert, client acquisition costs can still be very high. Smith.ai only charges approximately $8 live chat sessions with low monthly flat rates. A completely automated chatbot is even less per month, and in some instances free.

Incentivized

• Meetings booked.
• Good customer management.
• Slow process.

Incentivized

• Positive - Smith.ai has easily saved me $25k+ in receptionist costs. They probably helped me land another $50k in new business I would otherwise not have brought in the door because they immediately grabbed the client on our website so they didn't get away or have to wait 2 days for a call back. Great ROI (100 to 1 ROI is probably not an exaggeration for my law firm).