athenaClinicals vs. NueMD

athenaClinicals is well suited from a single physician office to an enterprise healthcare system. The only specialty that they cannot cover is oncology that includes chemotherapy infusions (the dosing is very complicated and requires a specific oncology system).

Incentivized

We only use NueMD for scheduling and following up with patient, and entering their information... so I will just focus on that. The software does its job, has all the required fields you want for scheduling a patient and to keep their info at an easy access. I do think they need improvement in the Reports feature and the "Back" tool. Some of the reports are really good, some won't ever load and would make the program freeze and crash and some are not even possible to run cause you don't have the option for some filters.

Incentivized

• Athena is able to create a medication list from the patient's pharmacy purchase history. This aides in compiling a comprehensive list quickly, especially when the patients do not know what meds they are on. The downside to this module is that every time that you add a medication that is not on the list, it turns it into an order that the provider needs to sign. There are many times that you need to make an addition, that the provider does not want to sign as an order.
• The patient history module is easy to configure to meet the needs of the organization.

Incentivized

• Love how it keeps track of the patients
• Self efficient
• System really never crashed

Incentivized

• The cost is very high compared to other programs.
• Some people find the program difficult to learn.
• The billing software requires more work than is described when they are trying to sell you the program.
• The sales staff that we dealt with had the vibe of car salesmen. At times very pushy and the room for negotiation grew at each interaction. The high cost first quoted is very negotiable but they "up charge" for many things.

Incentivized

• The initial transition was challenging as it would have been with any software.
• Some of the trainers seemed to lack experience with details of the program.
• They were not familiar with some of the insurances in our local area and did not set them up correctly causing delays in payment.

Incentivized

Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.

Incentivized

They are always there. Friendly and organized.

Greenway was absolutely horrible. Not intuitive, no right-click functionality, poor integration, and flexibility. athenaClinicals surpasses it in every aspect.

WoundExpert was well suited to wound healing and hyperbaric medical practices. If athenaClinicals had the right forms and ability to accommodate wound care and HBO workflows, it would be a good competitor.

Incentivized

AdvancedMD has really good customer service. Something NueMD needs to improve a lot. NueMD's pricing is GREAT, and we got a lot more features for a fraction of AdvancedMD. Software wise we only used AdvancedMD's Practice Management, and there is not a huge difference between both software

Incentivized

• It makes it easier to train people on how to use due to it being simple
• Helps keep track of past present and future visits
• Complete customizable schedule for different providers

Incentivized