athenaClinicals vs. eMDs Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaClinicals
Score 9.6 out of 10
N/A
N/AN/A
eMDs Plus
Score 7.0 out of 10
N/A
eMDs Plus is an electronic health record (EHR) solution acquired from McKesson. The system supports eMDs' other practice management and healthcare software solutions.N/A
Pricing
athenaClinicalseMDs Plus
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
athenaClinicalseMDs Plus
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
athenaClinicalseMDs Plus
Features
athenaClinicalseMDs Plus
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
athenaClinicals
8.4
Ratings
11% above category average
eMDs Plus
8.0
Ratings
6% above category average
Real-time eligibility verification9.30 Ratings8.00 Ratings
Claims management8.30 Ratings8.00 Ratings
Coding9.00 Ratings8.00 Ratings
Patient billing8.30 Ratings8.00 Ratings
Financial Reporting7.00 Ratings8.00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
athenaClinicals
8.2
Ratings
4% above category average
eMDs Plus
8.0
Ratings
1% above category average
Rule-based scheduling7.70 Ratings8.00 Ratings
Automated appointment reminders8.30 Ratings00 Ratings
Automated patient check-in8.30 Ratings00 Ratings
Multi-location support8.30 Ratings8.00 Ratings
Calendar interface8.30 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
athenaClinicals
8.9
Ratings
20% above category average
eMDs Plus
7.6
Ratings
5% above category average
Charting / document management8.90 Ratings8.00 Ratings
Templates8.90 Ratings8.00 Ratings
Patient portal10.00 Ratings7.00 Ratings
Mobile/tablet support8.40 Ratings00 Ratings
Fax integration9.90 Ratings8.00 Ratings
Integration with other EMR and PM systems7.60 Ratings8.00 Ratings
Workflow automation8.80 Ratings7.00 Ratings
Speech recognition9.00 Ratings00 Ratings
Customization7.20 Ratings7.00 Ratings
E-prescribing9.90 Ratings8.00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
athenaClinicals
8.4
Ratings
1% above category average
eMDs Plus
8.3
Ratings
0% below category average
HIPAA compliance8.30 Ratings9.00 Ratings
Role-based permission levels9.90 Ratings8.00 Ratings
Data backups and redundancy8.30 Ratings8.00 Ratings
Local mode / networking failsafe7.00 Ratings8.00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
athenaClinicals
8.8
Ratings
15% above category average
eMDs Plus
7.3
Ratings
4% below category average
Task tracking8.30 Ratings7.00 Ratings
Specialty-specific workflows8.30 Ratings8.00 Ratings
Multi-office / multi-physician capabilities9.90 Ratings7.00 Ratings
User Ratings
athenaClinicalseMDs Plus
Likelihood to Recommend
6.8
(0 ratings)
7.0
(0 ratings)
Usability
8.2
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
athenaClinicalseMDs Plus
Likelihood to Recommend
athenaClinicals is well suited from a single physician office to an enterprise healthcare system. The only specialty that they cannot cover is oncology that includes chemotherapy infusions (the dosing is very complicated and requires a specific oncology system).
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I think [eMDs Plus (formerly McKesson)] would do better with people who are familiar with computers. It isn't terribly intuitive so there's that but also these products don't provide the kind of training that would assist novice computer users. But, other than that, it's a good, solid product that provides everything a practice would need.
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Pros
  • Athena is able to create a medication list from the patient's pharmacy purchase history. This aides in compiling a comprehensive list quickly, especially when the patients do not know what meds they are on. The downside to this module is that every time that you add a medication that is not on the list, it turns it into an order that the provider needs to sign. There are many times that you need to make an addition, that the provider does not want to sign as an order.
  • The patient history module is easy to configure to meet the needs of the organization.
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  • Billing
  • Integration with Portal
  • Meeting Regulatory Requirements
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Cons
  • The cost is very high compared to other programs.
  • Some people find the program difficult to learn.
  • The billing software requires more work than is described when they are trying to sell you the program.
  • The sales staff that we dealt with had the vibe of car salesmen. At times very pushy and the room for negotiation grew at each interaction. The high cost first quoted is very negotiable but they "up charge" for many things.
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  • Portal integration
  • Portal
  • Note templating
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Usability
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
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No answers on this topic
Support Rating
They are always there. Friendly and organized.
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No answers on this topic
Alternatives Considered
Greenway was absolutely horrible. Not intuitive, no right-click functionality, poor integration, and flexibility. athenaClinicals surpasses it in every aspect.
WoundExpert was well suited to wound healing and hyperbaric medical practices. If athenaClinicals had the right forms and ability to accommodate wound care and HBO workflows, it would be a good competitor.
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Aprima is a much newer application with features the 1st generation of EHRs did not have. But, I do not necessarily find it easier to use. It has a lot of "moving parts" so to speak and isn't really intuitive. I've used others than I found easier to learn and use.
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ScreenShots