AT&T Workforce Manager vs. SAP Fieldglass

Any organization that is collecting any kind of data in the field, especially if they're using paper forms, should strongly consider switching to AT&T if only for their Wireless Forms. Wireless Forms is the most powerful tool in AT&T Workforce Manager. Combine that with Timekeeping and Intelligent Tracking to really improve efficiency and accountability.

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SAP Fieldglass seems to be well suited to contingent workforce management. When compared to other products I have experienced, it is more advanced. Extremely well suited if you have SAP Ariba and SAP (ECC/S4) due to the seamless, pre-built integration between SAP Fieldglass and these other SAP systems. We used it in a regional (North American) scope, but that was based on business decisions and not system limitations.

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• Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
• Intelligent tracking provides a location any time a user is moving or performs any action.
• Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.

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• SAP Fieldglass is a VMS tool that automates sourcing and identifying supplies, reducing time and fulfilling requirements promptly.
• Its provide us detailed visibility and compliance in hiring process.
• SAP Fieldglass ensures company rules and legal processes during the onboarding and helps to manage the onboarding process.

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• It is currently not possible to create mass geofence alerts. Alerts need to be created per geofence. This can be a big undertaking for organizations with many addresses.

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• Usability to be improved (to allow more end users to act directly in the system)
• Rate card management / Fx rate management
• Documentation of the functionality (There is so much functionality available in the system, it would be great to receive more instructions how to configure).
• AI usage to ensure more intuitive entries, based on past usage and other users' experience/work

Again, Fieldglass is a strong contender but Fieldglass can be difficult at times to work with and not as supportive as I'd like. As so, I'd be willing to try Beeline or other top competitors

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The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.

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SAP Fieldglass offers extensive capabilities for managing contingent workforce, statement of work (SOW) projects, and services procurement. It seamlessly integrates with other SAP products (e.g. SAP SuccessFactors, SAP Ariba) and external systems, providing a unified ecosystem for enterprises using SAP’s suite of solutions. It is highly scalable, suitable for large enterprises with complex workforce management needs.

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• With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.

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• I would have to say Fieldglass has made a positive impact, only in that having access to it has opened up some client relationships we didn't have before. I am a vendor to clients using Fieldglass, so I can't really report on the financial successes they may have had by implementing it.
• The negative side to Fieldglass, or any VMS, really, from an agency perspective is that it cuts out manager contact. That has a negative impact, both to the agency and the hiring manager. No longer can the managers really explain what they need, and no longer can an agency understand the req deeply. We have to work off of a scrubbed job description which is generally pretty vanilla.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info