TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Assistant.to

    Score7.1 out of 10
    N/AAssistant.to is online scheduling software from the San Francisco based company of the same name.N/A

    vCita

    Score8.5 out of 10
    N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $29

    per month

    Pricing
    Assistant.tovCita
    Editions & Modules
    No answers on this topic
    Essentials
    $29
    per month
    Business
    $59
    per month
    Platinum
    $99
    per month
    Offerings
    Pricing Offerings
    Assistant.tovCita
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Assistant.tovCita
    Sales Force Automation
    Comparison of Sales Force Automation features of Assistant.to and vCita
    Feature
    Assistant.to
    -
    Ratings
    vCita
    8.8
    5 Ratings
    13% above category average
    Customer data management / contact management00 Ratings9.55 Ratings
    Workflow management00 Ratings8.04 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Assistant.to and vCita
    Feature
    Assistant.to
    -
    Ratings
    vCita
    7.0
    3 Ratings
    8% below category average
    Email marketing00 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Assistant.to and vCita
    Feature
    Assistant.to
    -
    Ratings
    vCita
    8.0
    5 Ratings
    5% above category average
    Billing and invoicing management00 Ratings9.05 Ratings
    Reporting00 Ratings7.03 Ratings
    Customization
    Comparison of Customization features of Assistant.to and vCita
    Feature
    Assistant.to
    -
    Ratings
    vCita
    6.8
    7 Ratings
    10% below category average
    Custom fields00 Ratings6.67 Ratings
    API for custom integration00 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of Assistant.to and vCita
    Feature
    Assistant.to
    -
    Ratings
    vCita
    8.6
    7 Ratings
    16% above category average
    Mobile access00 Ratings8.67 Ratings
    Security
    Comparison of Security features of Assistant.to and vCita
    Feature
    Assistant.to
    -
    Ratings
    vCita
    9.7
    6 Ratings
    15% above category average
    Role-based user permissions00 Ratings9.76 Ratings
    Best Alternatives
    Assistant.tovCita
    Small Businesses
    Square Appointments
    Score10 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.7 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Doodle
    Score9 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Assistant.tovCita
    Likelihood to Recommend
    6.0
    (3 ratings)
    9.7
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (4 ratings)
    User Testimonials
    Assistant.tovCita
    Likelihood to Recommend
    Assistant.to
    Assistant.to is well suited for anyone working with a large number of clients at once who need to schedule multiple meetings. If those clients do not have a background in online scheduling, then using this tool may not be the best solution. Assistant.to is a great tool for quickly scheduling meetings with options across 3 days, but for those wanting more flexibility you may want to consider Calendly.
    Incentivized
    Read full review
    WiseStamp
    It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
    Incentivized
    Read full review
    Pros
    Assistant.to
    • Schedule client meetings.
    • Schedule sales calls or demos.
    • Easy integration with Google Apps.
    Incentivized
    Read full review
    WiseStamp
    • Great for online appointment bookings.
    • Good for taking payments.
    • Good for onboarding new clients.
    • Integrates with your website.
    • Integrates with Facebook Pages.
    Incentivized
    Read full review
    Cons
    Assistant.to
    • The app currently does not save the availability times that I select, therefore I have to re-select my availability every time I sent meeting options.
    • The app does not have the ability to customize the theme or styles of the meeting times. It'd be nice to allow users to choose between a set of themes to better fit their company's brand.
    • If Assistant.to had a scheduling link option like Calendly has, that would be another improvement. Sometimes we'll have customers who cannot meet until the following week, so having a scheduler link would be helpful in those situations.
    Incentivized
    Read full review
    WiseStamp
    • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
    • Improved ease of use with forms.
    Incentivized
    Read full review
    Usability
    Assistant.to
    No answers on this topic
    WiseStamp
    Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
    Incentivized
    Read full review
    Support Rating
    Assistant.to
    No answers on this topic
    WiseStamp
    I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
    Incentivized
    Read full review
    Alternatives Considered
    Assistant.to
    When I first started at my current company, I used this tool because it was what the rest of the team used. However, since I learned about Calendly, who recently released a feature similar to Assistant.to, I've actually switched to Calendly. Calendly also has the ability to create a scheduling link where someone can choose a time based on the parameters you set. This has proven to be more helpful for certain clients.
    Incentivized
    Read full review
    WiseStamp
    I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
    Incentivized
    Read full review
    Return on Investment
    Assistant.to
    • It has reduced our back and forth setting up appointments allowing sales to get more appointments faster.
    • Our client success team is able to quickly provide their available time.
    • Only real con is that the calendar is not real time and if a person clicks on a time that is not open, they don't find out until after they've gone to the site. But that is a limit of emails, not their tech.
    Incentivized
    Read full review
    WiseStamp
    • I have no clue
    • I'm assuming that we would not have people making appointments with us if we didn't have this service
    Incentivized
    Read full review
    ScreenShots

    vCita Screenshots

    Screenshot of Exclusively designed for service providers & service-based businessesScreenshot of The only marketing-driven CRM for small businesses