TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Assistant.to

    Score7.1 out of 10
    N/AAssistant.to is online scheduling software from the San Francisco based company of the same name.N/A

    Square Appointments

    Score10 out of 10
    N/ASquare headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.

    $29

    per month per location

    Pricing
    Assistant.toSquare Appointments
    Editions & Modules
    No answers on this topic
    Free
    $0
    Plus
    $29
    per month per location
    Premium
    $69
    per month per location
    Offerings
    Pricing Offerings
    Assistant.toSquare Appointments
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Assistant.toSquare Appointments
    Considered Both Products
    Assistant.to
    No answer on this topic
    Block, Inc (Square)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Assistant.toSquare Appointments
    Small Businesses
    Square Appointments
    Score10 out of 10
    Calendly
    Score9.2 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.7 out of 10
    Chili Piper
    Score8.7 out of 10
    Enterprises
    Doodle
    Score9 out of 10
    Doodle
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Assistant.toSquare Appointments
    Likelihood to Recommend
    6.0
    (3 ratings)
    9.1
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    User Testimonials
    Assistant.toSquare Appointments
    Likelihood to Recommend
    Assistant.to
    Assistant.to is well suited for anyone working with a large number of clients at once who need to schedule multiple meetings. If those clients do not have a background in online scheduling, then using this tool may not be the best solution. Assistant.to is a great tool for quickly scheduling meetings with options across 3 days, but for those wanting more flexibility you may want to consider Calendly.
    Incentivized
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    Block, Inc (Square)
    Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
    Incentivized
    Read full review
    Pros
    Assistant.to
    • Schedule client meetings.
    • Schedule sales calls or demos.
    • Easy integration with Google Apps.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
    • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
    • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
    Incentivized
    Read full review
    Cons
    Assistant.to
    • The app currently does not save the availability times that I select, therefore I have to re-select my availability every time I sent meeting options.
    • The app does not have the ability to customize the theme or styles of the meeting times. It'd be nice to allow users to choose between a set of themes to better fit their company's brand.
    • If Assistant.to had a scheduling link option like Calendly has, that would be another improvement. Sometimes we'll have customers who cannot meet until the following week, so having a scheduler link would be helpful in those situations.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Additional functionality: real-time availability calendar to customers
    • Not redirect away from our site to Square
    • Additional functionality: Ability for customers to add up sales when checking out
    Incentivized
    Read full review
    Support Rating
    Assistant.to
    No answers on this topic
    Block, Inc (Square)
    • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
    • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
    Incentivized
    Read full review
    Alternatives Considered
    Assistant.to
    When I first started at my current company, I used this tool because it was what the rest of the team used. However, since I learned about Calendly, who recently released a feature similar to Assistant.to, I've actually switched to Calendly. Calendly also has the ability to create a scheduling link where someone can choose a time based on the parameters you set. This has proven to be more helpful for certain clients.
    Incentivized
    Read full review
    Block, Inc (Square)
    Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
    Incentivized
    Read full review
    Return on Investment
    Assistant.to
    • It has reduced our back and forth setting up appointments allowing sales to get more appointments faster.
    • Our client success team is able to quickly provide their available time.
    • Only real con is that the calendar is not real time and if a person clicks on a time that is not open, they don't find out until after they've gone to the site. But that is a limit of emails, not their tech.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Ease of scheduling brings in more appointments
    • Must have a card on system to schedule and prepay for an appointment
    • Offers multiple types of appointments
    • Cancellation fees
    Incentivized
    Read full review
    ScreenShots