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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Assembly Neos

    Score6.1 out of 10
    N/ANeos is a cloud-based legal case management software used to customize and automate workflows while managing all case-related documentation and data.

    $1,188

    per year per user

    Smokeball

    Score8.5 out of 10
    N/ASmokeball in Chicago offers their flagship cloud-based legal case management application featuring time tracking, file and document management, billing, and legal form generation.N/A
    Pricing
    Assembly NeosSmokeball
    Editions & Modules
    Neos Essentials
    $99
    per month per user (for annual payers)
    Neos Premium
    $129
    per month per user (for annual payers)
    NeosAI Platinum
    $179
    per month per user (for annual payers)
    No answers on this topic
    Offerings
    Pricing Offerings
    Assembly NeosSmokeball
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Assembly NeosSmokeball
    Considered Both Products
    Assembly Software
    Chose Assembly Neos
    I only watched a quick demo of this, but it seemed very similar to Assembly Neos, except that it had to be hosted on a remote environment instead of cloud based. The cloud based environment makes it much easier for our firm to work remotely or on different computers when needed.
    Incentivized
    Chose Assembly Neos
    We selected Neos because we already had Needles, and it was going to be the most cost-effective and seamless transition. We have always considered Filevine and evaluate it once a year or so, but we usually stay with Neos because we don't want to deal with the migration.
    Incentivized
    Smokeball
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    12 Answers
    No answers on this topic
    User Ratings
    Assembly NeosSmokeball
    Likelihood to Recommend
    6.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Assembly NeosSmokeball
    Likelihood to Recommend
    Assembly Software
    In my personal experience Assembly Neos is well suited for all our business needs here at our law firm. I can't think of any scenario where it's less appropriate. I can't even imagine what my workload would be like without Assembly Neos. It makes my case management easier and bearable. If you haven't worked with Assembly Neos you should give it a try because it will meet your needs.
    Incentivized
    Read full review
    Smokeball
    1. Small and medium-sized law firms: Smokeball is specifically designed for small and medium-sized law firms, making it well suited for this type of organization. 2. Firms looking to streamline their workflow: Smokeball's range of features, including document management, time tracking, email management, calendar management, and task management, make it well suited for firms looking to streamline their operations and increase efficiency. 3. Firms looking to improve collaboration: Smokeball's centralized document repository and task management system make it easy for teams to collaborate and access information, making it well suited for firms looking to improve collaboration among team members.
    Incentivized
    Read full review
    Pros
    Assembly Software
    • Stores large files/allows for large files to be easily accessed and pulled up
    • The Assembly Neos tagging feature in the notes section has been incredibly helpful in keeping assignments organized and directing coworkers to certain case files
    • The tabs in the Documents section are very detailed and help keep large case files organized
    • The display of each file is easy to look at and organized, even when the files are very big or busy
    Incentivized
    Read full review
    Smokeball
    • Document Management: Smokeball provides a centralized document repository where users can store and organize all their case-related documents. This helps to improve document accessibility and collaboration among team members.
    • Time Tracking: Smokeball automatically tracks time spent on a case, eliminating the need for manual time tracking. This results in improved billing accuracy and helps the firm to accurately bill clients for the time spent on their cases.
    • Email Management: Smokeball integrates with a user's email account and automatically categorizes emails as they come in. This helps users to quickly find and access important emails, reducing the amount of time spent searching for information.
    Incentivized
    Read full review
    Cons
    Assembly Software
    • The lists that Neos has need to be updated and more accurate; a lot of the items are not useful.
    • Neos can be very difficult to use for someone that isn't tech savvy.
    • I wish that the notes and communications tabs were the same tab, there are almost too many tabs for information to be.
    Incentivized
    Read full review
    Smokeball
    • User Interface: Some users have reported that the user interface could be improved to make it more user-friendly and intuitive.
    • Customer Support: Some users have reported long response times and inconsistent quality of customer support, which could be improved to provide better service to users
    • Mobile Accessibility: Currently, Smokeball does not have a mobile app, which limits accessibility for users who are frequently on the go.
    Incentivized
    Read full review
    Likelihood to Renew
    Assembly Software
    I gave Assembly Neos a 10/10 because it has transformed how we manage cases from intake to settlement. The platform combines powerful automation, centralized document management, and seamless communication tracking in a way that saves our team hours every week. It’s intuitive for new users, highly customizable to match our workflows, and backed by responsive customer support. NeosAI and workflow automation have noticeably reduced manual tasks, allowing us to focus more on client service and case strategy. Overall, it’s become an essential tool for running our firm efficiently and effectively.
    Incentivized
    Read full review
    Smokeball
    No answers on this topic
    Usability
    Assembly Software
    Because it's been a good and efficient source for our company to manage our client's profiles and being able to track everything that is happening during the process of their case. And while they get the attention needed but also for us to see the progress we have made with their treatment.
    Incentivized
    Read full review
    Smokeball
    No answers on this topic
    Support Rating
    Assembly Software
    Each and every time I call with a question, there is someone available to answer. If not, I generally receive a call back the same day and sometimes within minutes
    Incentivized
    Read full review
    Smokeball
    No answers on this topic
    Alternatives Considered
    Assembly Software
    Neos stands out strongly against other case management software programs due to its consistent and frequent updates. Most software updates occur once a quarter or even once a year. I feel like I'm receiving a message from Neos Assembly once a week, advising that a new feature is in the beta stage or is now live as a complete new addition.
    Incentivized
    Read full review
    Smokeball
    No answers on this topic
    Return on Investment
    Assembly Software
    • By creating well-defined processes and implementing automated systems within the platform, it has become significantly easier to handle a higher volume of cases than would be possible without any systems in place.
    • The time saved on administrative tasks can now be redirected toward higher-value activities, such as client engagement and case strategy, ultimately driving better outcomes and supporting business growth.
    • With real-time updates and shared access to documents and notes, everyone involved in a case can collaborate more effectively, reducing bottlenecks and ensuring tasks are completed on time. This transparency also helps with tracking progress and identifying areas for improvement.
    Incentivized
    Read full review
    Smokeball
    • Increased efficiency
    • Improved accuracy
    • Improved collaboration
    Incentivized
    Read full review
    ScreenShots

    Assembly Neos Screenshots

    Screenshot of the interface to access case documents, which can be organized in any preferred wayScreenshot of Neos' direct integration with Outlook 365Screenshot of where to create reports and dashboards for immediate access to critical dataScreenshot of the customized intake that transitions into a caseScreenshot of a customizable Neos Today home screen, that puts all needed info front and center