Assembly Neos vs. DecisionVault

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Assembly Neos
Score 6.2 out of 10
N/A
Neos is a cloud-based legal case management software used to customize and automate workflows while managing all case-related documentation and data.
$99
per month per user (for annual payers)
DecisionVault
Score 9.0 out of 10
Small Businesses (1-50 employees)
DecisionVault is an intake portal solution for estate planning attorneys. With DecisionVault, the attorney (or their staff) is no longer forced to re-type client contact & asset information into several systems. The client works through the questionnaire at their own pace, entering information about themselves, their children, and other relatives, answering additional questions and filling in the inventory of assets.…
$99
per month
Pricing
Assembly NeosDecisionVault
Editions & Modules
Neos Essentials
$99
per month per user (for annual payers)
Neos Premium
$129
per month per user (for annual payers)
NeosAI Platinum
$179
per month per user (for annual payers)
Monthly Plan
$99
per month
Annual Plan
$990
per year
Offerings
Pricing Offerings
Assembly NeosDecisionVault
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
User Ratings
Assembly NeosDecisionVault
Likelihood to Recommend
6.0
(0 ratings)
-
(0 ratings)
User Testimonials
Assembly NeosDecisionVault
Likelihood to Recommend
When we need to message the client directly from their file, it helps us keep track of when we last spoke with the client and manage any necessary information. Also, being able to see any changes made to the cases. I have not seen a less appropriate scenario. I feel like every improvement made in Neos has worked for the best.
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Pros
  • Stores large files/allows for large files to be easily accessed and pulled up
  • The Assembly Neos tagging feature in the notes section has been incredibly helpful in keeping assignments organized and directing coworkers to certain case files
  • The tabs in the Documents section are very detailed and help keep large case files organized
  • The display of each file is easy to look at and organized, even when the files are very big or busy
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Cons
  • Sometimes the updates are rolled out without a law firm minded person testing them. You can tell that technically they are well thought out, but when put to use in a firm setting, there are things that could have been easily identified by firm users and fixed before the initial roll out.
  • The wish list is a great idea, but when there are features to specific things that are not working, I would rather that be fixed to make that function usable rather than being told to put it on the wish list to possibly be fixed later on.
  • The integration with Microsoft typically works seamlessly. However we have been having more and more issues with the outlook integration.
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Likelihood to Renew
I LOVE NEOS CLIENT SOFTWARE. I've been a paralegal for 30 years, and saw the technology go from hard files, to digital; and then from using Outlook and Excel to track everything to Needles, and then finally to Neos. I love Needles, but Neos is even better. It is the best client database I've used
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Usability
This software deserves a ten not only because of the quality of the product you will get a the point of purchase, but also because it always improving on its features constantly. This software was very easy to learn compared to other programs that requires a prolonged acclimation time. I think it says a lot to have a tab or a spreadsheet for every instance in the litigation process.
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Support Rating
Each and every time I call with a question, there is someone available to answer. If not, I generally receive a call back the same day and sometimes within minutes
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Alternatives Considered
Needles was what we were using before but with Assembly Neos we can work in the office or work remotely with no worries. Assembly Neos is also customizable to meet our specific and unique needs. The ability to integrate other software is also great because is makes for a more streamlined and seamless work flow.
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Return on Investment
  • We noticed that with Neos, it gave us more insight into what our employees were getting done and not, so this was a positive.
  • A negative was that because of how advanced Neos is, our attorneys had a hard time learning it, which caused lots of problems.
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ScreenShots

Assembly Neos Screenshots

Screenshot of the interface to access case documents, which can be organized in any preferred wayScreenshot of Neos' direct integration with Outlook 365Screenshot of where to create reports and dashboards for immediate access to critical dataScreenshot of the customized intake that transitions into a caseScreenshot of a customizable Neos Today home screen, that puts all needed info front and center

DecisionVault Screenshots

Screenshot of The first step for the client is to create an account, which safeguards their information and makes it possible for them to log back in and provide more information on contacts, assets and upload more files later on in the process.Screenshot of The main menu of the questionnaire the client works through.Screenshot of The client can easily build up an inventory of their assets - which can be exported to XLSX (see next screenshot)Screenshot of The asset inventory can be exported as an Excel sheet, making it easy to create funding instructions or checklists.Screenshot of The matter and contacts can get synced with other legal tools (case management or draft platform).Screenshot of DecisionVault allows you to create additional questionnaires - either to be filled in by a representative on behalf of someone, or by the person themselves - allowing you to handle all your client input through the same system.