Articulate 360 is an e-learning platform for creating workplace training. Users can build engaging courses with AI-enhanced authoring, simplify collaboration, and quickly share content. A subscription includes robust onboarding resources and access to a community of 1.5M pros.
$1,124
per year
Skilljar by Gainsight
Score 8.4 out of 10
N/A
Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.
N/A
Pricing
Articulate 360
Skilljar by Gainsight
Editions & Modules
Articulate 360 Standard - Academic - Teams Plan
$1,124
per year
Articulate 360 Standard - Personal Plan
$1,199
per year
Articulate 360 AI - Personal Plan
$1,449
per year
Articulate 360 Standard - Teams Plan
$1,499
per year
Articulate 360 AI - Teams Plan
$1,749
per year
No answers on this topic
Offerings
Pricing Offerings
Articulate 360
Skilljar by Gainsight
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
If you’re new to Articulate 360, you can try it out free of charge for 30 days. After the trial period is over, you can subscribe to one of our packages.
Articulate 360 is available on the Articulate website and through Articulate Authorized Resellers.
I've found Articulate 360 to be a lot easier to use than Adobe Captivate. What makes it easier is the layout is similar to Microsoft Powerpoint, which I'm very familiar with.
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics …
There is absolutely an ecosystem of products and solutions required to support and enable end users - one can think of them as an orchestra. Each part does a specific job or task and each has a varying degree of ease of use and compatibility. Skilljar is the container that …
Compared to other LMS it has great features, plus a faster learning curve and is very easy to manage. Other platforms could be cheaper but are pretty limited, and others have way to much features that we were not going to use and with a very high cost, so complex that the …
Skilljar courses can be organized much better than other choices, but MindTickle offers gamefication and magentrix has a better presentation of videos.
Over the past 12 years I've had the opportunity to evaluate, implement, and administer a half dozen Learning Management Systems (LMS), including Intellum, Cornerstone, Absorb, Adobe Connect, Oracle Learning, and Workday, and without question, Skilljar has beat them all at …
We used LearnUpon for years and across many departments. Many of those departments moved to Continue. However, we were the only external-facing training and enablement program, and we found Skilljar to be a much better fit for that. Plus the customer service has been far better …
I've been using Articulate for about 13 years and it has continually improved over the years. I appreciate all of the updates/changes that have occurred. For me, Articulate products are super easy to learn and use. The more you use them the better you become. When I began my current job the training modules were in Lectora, which I found to be extremely archaic and cumbersome. I was able to get Articulate and transferred all 56 modules over to Storyline because it is so much easier to use. I recently moved all of my modules over to Rise and use Storyline to create the module scenarios. It works like a charm. I cannot imagine using a different application to do what I do.
Skilljar is fantastic for structured onboarding processes. If you're looking to streamline and standardize the onboarding experience for your customers, especially for software or complex products, this platform is a gem. It allows you to create step-by-step courses guiding users through functionalities, reducing confusion and accelerating their learning curve.When you need versatility in content delivery, Skilljar is spot-on. Whether it's video tutorials, interactive quizzes, downloadable resources, or live webinars, the platform accommodates various formats. It's perfect for accommodating different learning styles and ensuring engagement.
For scenarios that demand highly complex simulations or immersive learning experiences, Skilljar's capabilities might fall short. While it supports interactive elements, extremely sophisticated simulations might require additional specialized software or platforms.
So Articulate does very well with usability, so it's a very easy product to use. I've had to onboard an employee who was able to learn the program within a month, I think was amazing, and they were able to create the first course within five months of working at the company. So if that's not a testament to how easy it is to use, I don't know what is.
Unlimited courses, learning paths, quizzes, pages, plans, and certifications
Ease of use for students, administrators, and content creators
Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
Asking for and listening to customer feedback for enhancements
Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
I'd love to have Rise have a little more engaging interactivity blocks available. It'd be nice to have more of those just ready to choose from with them rather than us having to create them. Yeah, that's always the challenge with Rise is just making the course more engaging to the learner and more, whereas Storyline does that easily, but with Rise it takes a little more thinking on our end.
Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
Features that allow for the translation of content to allow access to content across languages.
Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
I haven't seen any other platform for developing learning materials that is as comprehensive or as reliable as Articulate has proven to be for our use. Because our group has a number of PowerPoint power users, the PowerPoint integration with Articulate is particularly beneficial.
I rate Articulate 360's usability at a 10 because. First, the UI is easy to understand. I don't spend precious time searching for the right tool. The UI is laid out beautifully and simple. If there is hidden features, I have not needed them or looked for them. In my opinion, anyone used to working with software will have no trouble using Articulate.
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
I rate the overall support for Articulate 360 with a 9. On the one hand because of the smooth and accurate support from Articulate's support team (usually within 24 hours) and on the other because of the commitment / use of a community (e-learning Heroes) where I have all kinds of insights from other helpful users.
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
The online training options given by the online tutorials, forums, and "E-Learning Heroes" community are simply awesome. Examples galore, easy to understand descriptions including step-by-step guides, images, occasionally videos, and the "Articulate Insiders" sub-community give you more materials to learn about Storyline than you are likely to be able to read.
Outside of having to dedicate a powerful enough PC for the installation and having to update Flash in our browsers there really isn't much pain involved in using Articulate. For the most part this is an easy to implement and roll-out product. The installation occurs quickly and smoothly with no additional steps needed.
Articulate is vastly superior to Microsoft Powerpoint in many ways. Obviously, for computer-based training, Articulate is in a category of its own, but even for facilitated training, the different features like variables, layers, and states give it an edge over PowerPoint. The recent addition of the morph function to articulate really eliminated the last function in which PowerPoint was superior.
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
More accessible course creation. We actually built our business strategy training, which is kind of unique for our line of business that we even have this arm. The strategy is to essentially maximize Rise, maximize Storyline, and its ability to quickly customize slide by slide and voiceover to build a base library of content that kind of goes along within 80 20, what most of our users use as a process. Then approach new customers and be able to turn around content relatively quickly because we can go side by side and make updates as needed, whether that's quickly to screenshots, adding their policy points, just altering a couple of layers and we can create custom content. So I guess risk mitigation, but really it's our primary strategy.
Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
