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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Articulate 360

    Score9.3 out of 10
    N/AArticulate 360 is an e-learning platform for creating workplace training. Users can build engaging courses with AI-enhanced authoring, simplify collaboration, and quickly share content. A subscription includes robust onboarding resources and access to a community of 1.5M pros.

    $1,124

    per year

    Skilljar by Gainsight

    Score8.5 out of 10
    N/ASkilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.N/A
    Pricing
    Articulate 360Skilljar by Gainsight
    Editions & Modules
    Articulate 360 Standard - Academic - Teams Plan
    $1,124
    per year
    Articulate 360 Standard - Personal Plan
    $1,199
    per year
    Articulate 360 AI - Personal Plan
    $1,449
    per year
    Articulate 360 Standard - Teams Plan
    $1,499
    per year
    Articulate 360 AI - Teams Plan
    $1,749
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Articulate 360Skilljar by Gainsight
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsIf you’re new to Articulate 360, you can try it out free of charge for 30 days. After the trial period is over, you can subscribe to one of our packages. Articulate 360 is available on the Articulate website and through Articulate Authorized Resellers.—
    More Pricing Information
    Community Pulse
    Articulate 360Skilljar by Gainsight
    Considered Both Products
    Articulate Global, Inc.
    Chose Articulate 360
    Articulate 360 seems to offer the best bang for your buck in the eLearning world.
    Incentivized
    Chose Articulate 360
    I've found Articulate 360 to be a lot easier to use than Adobe Captivate. What makes it easier is the layout is similar to Microsoft Powerpoint, which I'm very familiar with.
    Incentivized
    Gainsight
    Chose Skilljar by Gainsight
    Skilljar is easier to implement and maintain at scale. Needs to have better reporting and analytics
    Incentivized
    Chose Skilljar by Gainsight
    Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics …
    Incentivized
    Chose Skilljar by Gainsight
    There is absolutely an ecosystem of products and solutions required to support and enable end users - one can think of them as an orchestra. Each part does a specific job or task and each has a varying degree of ease of use and compatibility. Skilljar is the container that …
    Incentivized
    Chose Skilljar by Gainsight
    Compared to other LMS it has great features, plus a faster learning curve and is very easy to manage. Other platforms could be cheaper but are pretty limited, and others have way to much features that we were not going to use and with a very high cost, so complex that the …
    Incentivized
    Chose Skilljar by Gainsight
    Skilljar courses can be organized much better than other choices, but MindTickle offers gamefication and magentrix has a better presentation of videos.
    Incentivized
    Chose Skilljar by Gainsight
    Over the past 12 years I've had the opportunity to evaluate, implement, and administer a half dozen Learning Management Systems (LMS), including Intellum, Cornerstone, Absorb, Adobe Connect, Oracle Learning, and Workday, and without question, Skilljar has beat them all at …
    Incentivized
    Chose Skilljar by Gainsight
    We used LearnUpon for years and across many departments. Many of those departments moved to Continue. However, we were the only external-facing training and enablement program, and we found Skilljar to be a much better fit for that. Plus the customer service has been far better …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    310 Answers
    97%
    Would buy again
    72 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    264 Answers
    98%
    Delivers good value for the price
    62 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    305 Answers
    97%
    Happy with the feature set
    72 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    194 Answers
    98%
    Lived up to sales and marketing promises
    56 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    211 Answers
    97%
    Implementation went as expected
    59 Answers
    Features
    Articulate 360Skilljar by Gainsight
    Learning Management
    Comparison of Learning Management features of Articulate 360 and Skilljar by Gainsight
    Feature
    Articulate 360
    -
    Ratings
    Skilljar by Gainsight
    7.5
    22 Ratings
    0% above category average
    Course authoring00 Ratings7.318 Ratings
    Course catalog or library00 Ratings8.421 Ratings
    Player/Portal00 Ratings8.617 Ratings
    Mobile friendly00 Ratings8.917 Ratings
    Progress tracking & certifications00 Ratings8.422 Ratings
    Assignments00 Ratings7.415 Ratings
    Compliance management00 Ratings4.913 Ratings
    Learning administration00 Ratings9.320 Ratings
    Learning reporting & analytics00 Ratings7.322 Ratings
    Social learning00 Ratings4.311 Ratings
    Gamification00 Ratings7.31 Ratings
    Single Sign On (SSO) Enabled Learning00 Ratings7.31 Ratings
    Customer Training Tools
    Comparison of Customer Training Tools features of Articulate 360 and Skilljar by Gainsight
    Feature
    Articulate 360
    -
    Ratings
    Skilljar by Gainsight
    7.0
    1 Ratings
    0% above category average
    Customer Feedback Collection00 Ratings7.31 Ratings
    Customer Training Library Curation00 Ratings7.31 Ratings
    User Permissioning00 Ratings6.41 Ratings
    Best Alternatives
    Articulate 360Skilljar by Gainsight
    Small Businesses
    iSpring Suite
    Score8.1 out of 10
    No answers on this topic
    Medium-sized Companies
    iSpring Suite
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    Studio 360 (discontinued)
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Articulate 360Skilljar by Gainsight
    Likelihood to Recommend
    9.3
    (432 ratings)
    8.7
    (75 ratings)
    Likelihood to Renew
    10.0
    (21 ratings)
    8.2
    (2 ratings)
    Usability
    8.8
    (286 ratings)
    8.5
    (52 ratings)
    Availability
    10.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (27 ratings)
    9.0
    (53 ratings)
    In-Person Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (8 ratings)
    9.0
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Articulate 360Skilljar by Gainsight
    Likelihood to Recommend
    Articulate Global, Inc.
    I've been using Articulate for about 13 years and it has continually improved over the years. I appreciate all of the updates/changes that have occurred. For me, Articulate products are super easy to learn and use. The more you use them the better you become. When I began my current job the training modules were in Lectora, which I found to be extremely archaic and cumbersome. I was able to get Articulate and transferred all 56 modules over to Storyline because it is so much easier to use. I recently moved all of my modules over to Rise and use Storyline to create the module scenarios. It works like a charm. I cannot imagine using a different application to do what I do.
    Incentivized
    Read full review
    Gainsight
    Skilljar is fantastic for structured onboarding processes. If you're
    looking to streamline and standardize the onboarding experience for your
    customers, especially for software or complex products, this platform
    is a gem. It allows you to create step-by-step courses guiding users
    through functionalities, reducing confusion and accelerating their
    learning curve.When you need versatility in content delivery, Skilljar is spot-on.
    Whether it's video tutorials, interactive quizzes, downloadable
    resources, or live webinars, the platform accommodates various formats.
    It's perfect for accommodating different learning styles and ensuring
    engagement.
    For scenarios that demand highly complex simulations or immersive
    learning experiences, Skilljar's capabilities might fall short. While it
    supports interactive elements, extremely sophisticated simulations
    might require additional specialized software or platforms.
    Incentivized
    Read full review
    Pros
    Articulate Global, Inc.
    • So Articulate does very well with usability, so it's a very easy product to use. I've had to onboard an employee who was able to learn the program within a month, I think was amazing, and they were able to create the first course within five months of working at the company. So if that's not a testament to how easy it is to use, I don't know what is.
    Incentivized
    Read full review
    Gainsight
    • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
    • Ease of use for students, administrators, and content creators
    • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
    • Asking for and listening to customer feedback for enhancements
    • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
    Incentivized
    Read full review
    Cons
    Articulate Global, Inc.
    • I'd love to have Rise have a little more engaging interactivity blocks available. It'd be nice to have more of those just ready to choose from with them rather than us having to create them. Yeah, that's always the challenge with Rise is just making the course more engaging to the learner and more, whereas Storyline does that easily, but with Rise it takes a little more thinking on our end.
    Incentivized
    Read full review
    Gainsight
    • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
    • Features that allow for the translation of content to allow access to content across languages.
    • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
    Incentivized
    Read full review
    Likelihood to Renew
    Articulate Global, Inc.
    I haven't seen any other platform for developing learning materials that is as comprehensive or as reliable as Articulate has proven to be for our use. Because our group has a number of PowerPoint power users, the PowerPoint integration with Articulate is particularly beneficial.
    Incentivized
    Read full review
    Gainsight
    I like what you are using and how we are doing it. Also, changing systems is a lot of work
    Incentivized
    Read full review
    Usability
    Articulate Global, Inc.
    I rate Articulate 360's usability at a 10 because. First, the UI is easy to understand. I don't spend precious time searching for the right tool. The UI is laid out beautifully and simple. If there is hidden features, I have not needed them or looked for them. In my opinion, anyone used to working with software will have no trouble using Articulate.
    Incentivized
    Read full review
    Gainsight
    The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
    Read full review
    Reliability and Availability
    Articulate Global, Inc.
    I love how when there is any downtime that the user can still access the tool
    Incentivized
    Read full review
    Gainsight
    No answers on this topic
    Performance
    Articulate Global, Inc.
    Pages load fast, the videos play normally, and I haven't seen any delays in the system
    Incentivized
    Read full review
    Gainsight
    No answers on this topic
    Support Rating
    Articulate Global, Inc.
    I rate the overall support for Articulate 360 ​​with a 9. On the one hand because of the smooth and accurate support from Articulate's support team (usually within 24 hours) and on the other because of the commitment / use of a community (e-learning Heroes) where I have all kinds of insights from other helpful users.
    Read full review
    Gainsight
    I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
    Incentivized
    Read full review
    In-Person Training
    Articulate Global, Inc.
    The instructors don't know how to use it.
    Incentivized
    Read full review
    Gainsight
    No answers on this topic
    Online Training
    Articulate Global, Inc.
    The online training options given by the online tutorials, forums, and "E-Learning Heroes" community are simply awesome. Examples galore, easy to understand descriptions including step-by-step guides, images, occasionally videos, and the "Articulate Insiders" sub-community give you more materials to learn about Storyline than you are likely to be able to read.
    Read full review
    Gainsight
    No answers on this topic
    Implementation Rating
    Articulate Global, Inc.
    Outside of having to dedicate a powerful enough PC for the installation and having to update Flash in our browsers there really isn't much pain involved in using Articulate. For the most part this is an easy to implement and roll-out product. The installation occurs quickly and smoothly with no additional steps needed.
    Read full review
    Gainsight
    Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
    Incentivized
    Read full review
    Alternatives Considered
    Articulate Global, Inc.
    Articulate is vastly superior to Microsoft Powerpoint in many ways. Obviously, for computer-based training, Articulate is in a category of its own, but even for facilitated training, the different features like variables, layers, and states give it an edge over PowerPoint. The recent addition of the morph function to articulate really eliminated the last function in which PowerPoint was superior.
    Incentivized
    Read full review
    Gainsight
    Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
    Incentivized
    Read full review
    Scalability
    Articulate Global, Inc.
    Easy to use. Cheap. It has a lot of features.
    Read full review
    Gainsight
    No answers on this topic
    Return on Investment
    Articulate Global, Inc.
    • More accessible course creation. We actually built our business strategy training, which is kind of unique for our line of business that we even have this arm. The strategy is to essentially maximize Rise, maximize Storyline, and its ability to quickly customize slide by slide and voiceover to build a base library of content that kind of goes along within 80 20, what most of our users use as a process. Then approach new customers and be able to turn around content relatively quickly because we can go side by side and make updates as needed, whether that's quickly to screenshots, adding their policy points, just altering a couple of layers and we can create custom content. So I guess risk mitigation, but really it's our primary strategy.
    Incentivized
    Read full review
    Gainsight
    • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
    • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
    Incentivized
    Read full review
    ScreenShots

    Articulate 360 Screenshots

    Screenshot of Creating a course in RiseScreenshot of Articulate 360Screenshot of Storyline 360Screenshot of Rise 360Screenshot of Content Library 360Screenshot of Review 360

    Skilljar by Gainsight Screenshots

    Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.