Articulate 360 vs. Brainshark

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Articulate 360
Score 9.3 out of 10
N/A
Articulate 360 is an e-learning platform for creating workplace training. Users can build engaging courses with AI-enhanced authoring, simplify collaboration, and quickly share content. A subscription includes robust onboarding resources and access to a community of 1.5M pros.
$1,124
per year
Brainshark
Score 6.0 out of 10
N/A
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).N/A
Pricing
Articulate 360Brainshark
Editions & Modules
Articulate 360 Standard - Academic - Teams Plan
$1,124
per year
Articulate 360 Standard - Personal Plan
$1,199
per year
Articulate 360 AI - Personal Plan
$1,449
per year
Articulate 360 Standard - Teams Plan
$1,499
per year
Articulate 360 AI - Teams Plan
$1,749
per year
No answers on this topic
Offerings
Pricing Offerings
Articulate 360Brainshark
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsIf you’re new to Articulate 360, you can try it out free of charge for 30 days. After the trial period is over, you can subscribe to one of our packages. Articulate 360 is available on the Articulate website and through Articulate Authorized Resellers.
More Pricing Information
Community Pulse
Articulate 360Brainshark
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Articulate 360Brainshark
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Score 9.6 out of 10
Paperflite
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Score 9.2 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
Articulate 360Brainshark
Likelihood to Recommend
9.3
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
8.2
(0 ratings)
Usability
8.8
(0 ratings)
10.0
(0 ratings)
Availability
10.0
(0 ratings)
9.1
(0 ratings)
Performance
10.0
(0 ratings)
9.1
(0 ratings)
Support Rating
8.8
(0 ratings)
9.0
(0 ratings)
In-Person Training
6.0
(0 ratings)
-
(0 ratings)
Online Training
10.0
(0 ratings)
9.1
(0 ratings)
Implementation Rating
10.0
(0 ratings)
8.7
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Articulate 360Brainshark
Likelihood to Recommend
Articulate provides for simple, custom interactive training modules. There isn't much wrong with this software that I have found. Using Rise 360 for quick turnaround or fully customized training with Storyline 360. Articulate has made the possibilities limited only to my imagination. Their simple and well-thought-out toolbars make starting from scratch a breeze.
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Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
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Pros
  • It just seems to be very intuitive for instructional designers, especially nowadays from what I'm seeing with the new AI. But it's very intuitive. It's better than any other tool authoring tool that I've tried. I think it's just really outstanding in the industry and that's evidenced by every year. Demo Fest, like 95% of the best examples are all done in Articulate products.
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  • You can Track who watched and how many times your presentation was watched through their tracking service.
  • Customer service is outstanding. They will walk you through any difficulties you encounter.
  • They are always working and expanding the product to give me ways to engage with my audience
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Cons
  • The most hiccups that I've recently experienced are honestly involved with AI and just my trying to learn AI and figure out how we can maximize that for our business case. The AI voiceover is what I'm specifically curious about and trying to learn more. So in regards to the AI, there's still some shuffling needs to be done. SSML that needs to be added for it to read correctly. There is a very large amount of voices and dialects, which I think is beneficial. It was also a little overwhelming in trying to play around with it and find that right part. So just continuing to look through the community and find the guidance that I need to essentially make the audio, make the voiceover work better and read the words correctly. For example, one of my most popular courses that I sell is Record Your Time and it kept reading, it records your time, and I could not figure out how to make those words. We've submitted a ticket, you guys have been very helpful, but we can't really figure out how to make those little nuances work with the complex English language.
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  • It is not always the SME that wants to narrate so an easier way to invite guest narrators would make the creation process less painful.
  • More detailed description of report types. Depending on what output I am in search of, I find myself having select each option until I find what I need.
  • An option to insert a slide instead of just adding and having to move it up by repeatedly pressing the up arrow.
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Likelihood to Renew
It goes without saying that Artculate's products are the easiest to use and offer a great deal of functions with flexibility. Once an eLearning author uses the product it becomes tempting to not use other methods, but one would be wise not to limit him or herself to a single learning authoring platform. On the other hand, if given a single choice of a tool for rapid eLearning development, Articulate's Storyline would be a top choice.
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Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
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Usability
Overall, Articulate is fairly easy to use and intuitive. They have excellent training materials in the training videos on the website, as well as good technical support. Someone with limited expertise doing content creation would be able to immediately pick up functions and get started in the software. I was able to create my first course within an hour or so of opening it up.
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BrainShark is great for those with beginner and intermediate level software skills. It doesn't take a programming genius to get up and running with this application.
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Reliability and Availability
Installed software so alway available
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I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
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Performance
Pages load fast, the videos play normally, and I haven't seen any delays in the system
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No answers on this topic
Support Rating
I rate the overall support for Articulate 360 ​​with a 9. On the one hand because of the smooth and accurate support from Articulate's support team (usually within 24 hours) and on the other because of the commitment / use of a community (e-learning Heroes) where I have all kinds of insights from other helpful users.
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We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
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In-Person Training
The instructors don't know how to use it.
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No answers on this topic
Online Training
The online training options given by the online tutorials, forums, and "E-Learning Heroes" community are simply awesome. Examples galore, easy to understand descriptions including step-by-step guides, images, occasionally videos, and the "Articulate Insiders" sub-community give you more materials to learn about Storyline than you are likely to be able to read.
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The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
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Implementation Rating
It is pretty straight forward and easy to implement is you are already creating eLearning. If you have old courses created in other versions of Articulate I recommend you update them to the new version even though it is not necessary (especially From Storyline3 to 360) but if you don't you may find difficulty opening and keeping things straight
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Their ongoing support after implementation is excellent and easy to access...
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Alternatives Considered
For me, since I had used Articulate prior to using Lectora, I found Lectora to be very archaic. It was cumbersome to create triggers, and I had issues getting my scenarios to play correctly. My company switched to Articulate after my request, and I was able to recreate all of our modules into Storyline. Now I am able to manage our scenarios with efficiency and ease. Articulate products are intuitive and very easy to understand
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Most systems we looked at only housed training you already had or bought... or you could buy their training, but they did not offer a way to build your own training AND keep it updated and house it in a logical way. I what we use in Brainshark as two parts (and we don't use it all - such as the Coaching module) one for creation and second for delivery... and delivery offers two parts. One off's... links that we can add to newsletters, websites etc, and then their Rapid Learning Portal for more formalized learning. Brainshark gives me what I need to create AND deliver trainings, webinars and even holiday wishes. Plus they are big enough to offer service and tech help to the field... I don't have to do it all myself... as well as a Customer Success Manager for quarterly updates, help and training, monthly reporting on usage, training webinars and an whole knowledge base and author and administrator training online. If you only have a person or hand full of people creating your training... it is easy to use and get lots of content out to the world!
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Scalability
Easy to use. Cheap. It has a lot of features.
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No answers on this topic
Return on Investment
  • Definitely more accessible course creation. How we're able to add accessibility features into our trainings is unparalleled with captioning, with voice overing, with alternate texts for images. There's so many ways that it creates our trainings to be more accessible for our audience.
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  • Since we implement how Brainshark is used we have found several areas where it has a significant impact...the first is the ability for any three step distributor to build a supplier / manufacturer content library that can be utilized by their B2B sales group
  • Brainshark's survey and question tools are an excellent way to solicit feedback from both internal and external audiences...
  • Brainshark is a cost effective way for retailers and wholesalers to manage store and field level operations...
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ScreenShots

Articulate 360 Screenshots

Screenshot of Creating a course in RiseScreenshot of Articulate 360Screenshot of Storyline 360Screenshot of Rise 360Screenshot of Content Library 360Screenshot of Review 360