Arthy vs. Verint Intelligent Virtual Assistant (IVA)

Arthy

Verint Intelligent Virtual Assistant (IVA)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Arthy	Score 0.0 out of 10	N/A	What is Arthy? Arthy is an AI powered digital assistant for Amazon sellers that uses a recommendation engine to analyse a seller account, find recommendations to save time and money, and guide the user through completing the steps. Arthy also remind the user to reorder stock, send review requests, and calculates margins on the profit dashboard. Arthy can find: Product Bundles Lost/Damaged Inventory Overcharged FBA…	N/A
Verint Intelligent Virtual Assistant (IVA)	Score 7.7 out of 10	N/A	The Verint Intelligent Virtual Assistant (formerly Verint Self-Service solutions) is a customer-oriented knowledge management solution including technology acquired by Verint from Next IT in 2017. The platform includes voice self-service IVR, a virtual AI-guided assistant (Next IT), and Verint's own knowledge management system for self-service.	N/A

Pricing

Arthy

Verint Intelligent Virtual Assistant (IVA)

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Arthy	Verint Intelligent Virtual Assistant (IVA)
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Arthy's pricing is based on revenue. Pricing starts at $19.99/month and, for users with $4.5m+ in revenue, goes up to $999.99/month.

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More Pricing Information

Best Alternatives
	Arthy	Verint Intelligent Virtual Assistant (IVA)
Small Businesses	Fin by Intercom Score 8.5 out of 10	Fin by Intercom Score 8.5 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Arthy	Verint Intelligent Virtual Assistant (IVA)
Likelihood to Recommend	- (0 ratings)	7.7 (0 ratings)
Usability	- (0 ratings)	5.9 (0 ratings)

User Testimonials
	Arthy	Verint Intelligent Virtual Assistant (IVA)
Likelihood to Recommend	No answers on this topic	The IVA is very well suited to handle routine questions and basic actions that would typically require customer support. It may be a little more challenged handling edge cases but in those instances we have found it provides an easy transfer to a live agent Incentivized Verified User Anonymous Read full review
Pros	No answers on this topic	Payment Handling FAQ Contextual Interaction High Volume, Low Value Calls Replacement Card Handling Incentivized Verified User Anonymous Read full review
Cons	No answers on this topic	Customer service (support) Reservations E-Commerce Incentivized José Martín Rivera Innovation and Projects Manager Read full review
Usability	No answers on this topic	It is well suited for employees with technical experience Incentivized JL James Liebherr Director, CX Operation Read full review
Alternatives Considered	No answers on this topic	Verint Intelligent Virtual Assistant is a complement of the previous products selected. Once we study extensive customer wave information to study, and we identified opportunities areas to best and improve the operation then Verint Intelligent Virtual Assistant takes part to give customer solutions. Incentivized José Martín Rivera Innovation and Projects Manager Read full review
Return on Investment	No answers on this topic	Decreased overall AHT in chat by 10% minutes Improved overall containment rates by 10% Has yet to help our CSAT/NPS scores Incentivized Verified User Anonymous Read full review
ScreenShots		Verint Intelligent Virtual Assistant (IVA) Screenshots