Arrivy Field Service Management vs. Mhelpdesk

Arrivy Field Service Management

Mhelpdesk

15 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Arrivy Field Service Management	N/A	N/A	Arrivy is a cloud-based field service management app designed to automate workflows and streamline dispatch for service professionals. Catering to industries such as moving, solar, home services, and more, Arrivy replaces paperwork with digital automation. It includes features for scheduling, dispatch, crew management, and customer experience, alongside digital forms and self-scheduling. Customers can book services, communicate, and make payments online.…	$75 per month per user
Mhelpdesk	Score7.2 out of 10	N/A	Mhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time.	$49 per month

Pricing

Arrivy Field Service Management

Mhelpdesk

Standard Plan: $75
per month Includes 3 full-access users + $25 per additional full-access user/month Includes 2X limited-access users
Premium Plan: $150
per month Includes 3 full-access users + $50 per additional full-access user/month Includes 2X limited-access users

mHelpDesk: $169
per month

Pricing Offerings
Arrivy Field Service Management	Mhelpdesk
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Optional

No setup fee

Custom plans available.

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Best Alternatives
	Arrivy Field Service Management	Mhelpdesk
Small Businesses	Kickserv Score9.3 out of 10	Kickserv Score9.3 out of 10
Medium-sized Companies	No answers on this topic	No answers on this topic
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Arrivy Field Service Management	Mhelpdesk
Likelihood to Recommend	- (0 ratings)	9.0 (5 ratings)
Likelihood to Renew	- (0 ratings)	9.0 (2 ratings)
Usability	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	Arrivy Field Service Management	Mhelpdesk
Likelihood to Recommend	Arrivy No answers on this topic	Mhelpdesk Mhelpdesk is perfect for smaller companies and mid-sized companies I would say. Larger companies may need something a little more advanced for lack of better words or able to handle thousands upon thousands of constant work orders, etc. Smaller companies or companies that are mid-size would benefit from this program the most as it provides the necessary programming to succeed along with its ease of use. Incentivized Kenyata Garner Customer Service specialist/Hotel Specialist Read full review
Pros	Arrivy No answers on this topic	Mhelpdesk The timer to track the technicians time is wonderful. Integrates well with QuickBooks. The mobile app is great. Jill Schweers Office Manager Read full review
Cons	Arrivy No answers on this topic	Mhelpdesk mHelpDesk lacks in its expansion ability of multiple administrator types. We have executive level, midlevel, and department level administrators in addition to the tech, managers, etc. working directly with the system. It seems we are always about one admin level shy of what we need and are unable to create it. mHelpDesk sometimes has difficulty with its mobile tracking either being accurate as seen by the administrators or in locking up the mobile devices of the techs. It is not a constant issue yet one which occurs often enough to be of note. mHelpDesk doesn't track automatically so our mobile techs can shut that off. While that may be a disciplinary operational issue for us as well, we should be able to lock that setting "on" so our users are tracked which using the app. Incentivized Richard Maritt, CMCA, AMS Director of Training and Development Read full review
Likelihood to Renew	Arrivy No answers on this topic	Mhelpdesk The staff at Mhelpdesk have been incredible. They are consistently adding new features and are willing to work with us to meet our company's needs Blair Brede Owner/President Read full review
Usability	Arrivy No answers on this topic	Mhelpdesk It works well for most of what we need. It integrates well w/ quickbooks. We would like to see it integrate w/ outlook. Jill Schweers Office Manager Read full review
Alternatives Considered	Arrivy No answers on this topic	Mhelpdesk When we first started using Mhelpdesk, RepairShopr was just a blip on our radar and didn't have the feature-set that Mhelpdesk did. RepairShopr looked great, but the Mhelpdesk had a lot more features. Every 6 months or so, I'd check on RepairShopr and it was growing fast and adding new features all the time. After a few years - the difference was night and day so we switched to RepairShopr and it's been a much better fit for our business. Incentivized Joseph Bettencourt Owner Read full review
Return on Investment	Arrivy No answers on this topic	Mhelpdesk It has overall been positive Incentivized Kenyata Garner Customer Service specialist/Hotel Specialist Read full review
ScreenShots	Arrivy Field Service Management Screenshots