Armor vs. CrowdStrike Falcon

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

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CrowdStrike Falcon is well suited for any size of environment. Large to small, CrowdStrike Falcon does an amazing job. The ability to have the same security as a fortune 500 company and have a solution that sees the same threats that they are seeing is amazing. I do not think that there is a company or environment that wouldn't benefit from the CrowdStrike Falcon solution.

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• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

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• The Log analysis is very detailed and easy to use.
• Prevent and block all type of malwares.
• Great threat intelligence which is very up-to-date with the recent cyber attacks
• very user friendly in access and management
• Automated feature of detecting, taking action and closing incidents using fusion workflow.

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• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

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• Support - we are often tasked with running down problems rather than being directed by support.
• The sales staff we have dealt with are not very responsive or timely.
• I believe this is a product built for installations of 300 users or more.

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Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.

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I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.

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Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

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Any time we need to engage the Crowdstrike Falcon Complete Team, their response is switch, thorough, and they are sure to not close out any request until the customer confirms that they have provided an acceptable resolution. If I ever need anything from the account team related to the product, I also get a response from them within minutes typically to address my question. Top notch customer service!

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There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.

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Independently Invited by TrustRadius

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The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.

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Read the documentation

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It stacks on top. We love the ease of use, the third-party integration, having AI, and the CrowdStrike team was way more helpful with our team, so that adoption was within a couple of months. We also compared prices, and the value was higher, with a faster ROI, which helps our finance department start the project promptly.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• CrowdStrike Falcon's proactive threat mitigation has significantly reduced the risk of successful cyber attacks, resulting in tangible savings related to potential data breaches or system compromises.
• The cloud-native architecture and automated features have improved operational efficiency.
• The platform's real-time visibility and threat hunting capabilities have drastically improved incident response times.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info