TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Armor

    Score6 out of 10
    N/AArmor is a cloud and mobile security solution. The vendor’s value proposition is that this solution was purpose-built to deliver the highest level of defense and control for an organization’s critical data, no matter where it’s hosted. The vendor says they are so confident in the ability of their solution to protect an organization’s data that they back it with their Cyber Warranty Guarantee.N/A

    Cisco TrustSec

    Score7.2 out of 10
    N/AN/AN/A
    Pricing
    ArmorCisco TrustSec
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ArmorCisco TrustSec
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    ArmorCisco TrustSec
    Likelihood to Recommend
    7.7
    (13 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.8
    (13 ratings)
    -
    (0 ratings)
    User Testimonials
    ArmorCisco TrustSec
    Likelihood to Recommend
    Armor
    Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
    Incentivized
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    Cisco
    • Control access to critical enterprise resources by business role, device type, and location, so policy changes can be made without redesigning the network.
    • Easily manage access control and segmentation while maintaining compliance.
    • Create and manage policies in an easy-to-use matrix.
    • Reduce the need for costly network re-architecture by automating firewall rules and access control list (ACL) administration.
    Incentivized
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    Pros
    Armor
    • Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
    • Speed - We can scale resources easy and the infrastructure is fast and efficient.
    • Responsiveness - Support tickets are handled very fast with almost immediate solutions.
    Incentivized
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    Cisco
    • Reduce operational expenses by simplifying network segmentation and defining security groups based on business roles, not IP addresses.
    • Limit the impact of a data breach by quickly isolating and containing threats using technology already in your network.
    Incentivized
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    Cons
    Armor
    • Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
    • The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
    • The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.
    Incentivized
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    Cisco
    • Help and solutions if needed, support
    Incentivized
    Read full review
    Support Rating
    Armor
    Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
    Incentivized
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    Cisco
    No answers on this topic
    Return on Investment
    Armor
    No answers on this topic
    Cisco
    • Reduction in IT operational costs
    Incentivized
    Read full review
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