Armor vs. Cisco Multicloud Defense

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

The sell key was for my company the monitoring all outgoing data and between each cloud provider which we use from all departments which keeps their data in a cloud environment. We could apply specific rules for monitoring and DPL on all traffic, which was the key feature that we were missing in the cloud solution. Also, they provide security features like intrusion prevention, antimalware, and full-path URL filtering, which are nice to have. Applying all at the start can be really time consuming but for the time we spent and how the solution help us to prevent data leave our company it was for sure worth it.

Incentivized

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• DLP monitoring - key item for us which helps to view if anything which should leave our environment our or even between each part of network between/inside specific clouds
• Segmentation of subnet, basic but helpful to isolate each host into their own part of single subnet and connect them, including all visibility features which are offered by Cisco defense systems
• Allow/deny rules helps us to block, monitor and logs traffic passing in each direction of our environment

Incentivized

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• Logs can be tricky to navigate
• GUI can sometimes be confusing
• Wish there was a better sizing recommendation for gateway deployments

Incentivized

If it maintains its current direction it will be very disruptive in the cloud security space

Incentivized

Ease of Use

Incentivized

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

As of yet I havent logged a TAC case - It will be interesting to see how it is supported as a new product in the medium term

Incentivized

The ease of use, analytics, and just overall security feature set of Cisco Multicloud Defense is hard to beat. Their product is very intriguing and quite a bit similar. However, I have learned from past experiences that you get what you pay for. Cisco may be a little more pricy but it is worth it.

Incentivized

• Saved a lot of money on Operational Overhead. I would say we were able to save more than 10 hours every week.

Incentivized