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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Armor

    Score6 out of 10
    N/AArmor is a cloud and mobile security solution. The vendor’s value proposition is that this solution was purpose-built to deliver the highest level of defense and control for an organization’s critical data, no matter where it’s hosted. The vendor says they are so confident in the ability of their solution to protect an organization’s data that they back it with their Cyber Warranty Guarantee.N/A

    Cisco Duo

    Score9.5 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    Pricing
    ArmorCisco Duo
    Editions & Modules
    No answers on this topic
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    Offerings
    Pricing Offerings
    ArmorCisco Duo
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ArmorCisco Duo
    Considered Both Products
    Armor
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    87 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    79 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    86 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    72 Answers
    Best Alternatives
    ArmorCisco Duo
    Small Businesses
    No answers on this topic
    WatchGuard AuthPoint
    Score9.1 out of 10
    Medium-sized Companies
    Trend Micro Deep Security
    Score8 out of 10
    WatchGuard AuthPoint
    Score9.1 out of 10
    Enterprises
    AWS CloudTrail
    Score8.6 out of 10
    Symantec VIP
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ArmorCisco Duo
    Likelihood to Recommend
    7.7
    (13 ratings)
    9.4
    (150 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.9
    (76 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (9 ratings)
    Performance
    -
    (0 ratings)
    8.7
    (4 ratings)
    Support Rating
    7.8
    (13 ratings)
    9.9
    (90 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (10 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.8
    (9 ratings)
    Product Scalability
    -
    (0 ratings)
    9.3
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.3
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.3
    (3 ratings)
    User Testimonials
    ArmorCisco Duo
    Likelihood to Recommend
    Armor
    Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
    Incentivized
    Read full review
    Cisco
    It is a very compete and solid solution Once it is in place, and you have configured the different settings and policies it is consistent and works well. It does take some time to work the kinks out. We had a Cisco support provider assist us while we stepped through the process of getting it set up.
    Incentivized
    Read full review
    Pros
    Armor
    • Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
    • Speed - We can scale resources easy and the infrastructure is fast and efficient.
    • Responsiveness - Support tickets are handled very fast with almost immediate solutions.
    Incentivized
    Read full review
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    Cons
    Armor
    • Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
    • The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
    • The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.
    Incentivized
    Read full review
    Cisco
    • Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
    • They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
    • More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.
    Incentivized
    Read full review
    Likelihood to Renew
    Armor
    No answers on this topic
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
    Read full review
    Usability
    Armor
    No answers on this topic
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    Reliability and Availability
    Armor
    No answers on this topic
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review
    Performance
    Armor
    No answers on this topic
    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    Support Rating
    Armor
    Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
    Incentivized
    Read full review
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
    Read full review
    In-Person Training
    Armor
    No answers on this topic
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    Online Training
    Armor
    No answers on this topic
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    Implementation Rating
    Armor
    No answers on this topic
    Cisco
    Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
    Incentivized
    Read full review
    Alternatives Considered
    Armor
    No answers on this topic
    Cisco
    I would fully expect a competitor like Okta or any other multifactor mechanic to function pretty similarly, and I hesitate to say duos the best. I think the idea is that it's a simple concept, but it does it well. So I haven't evaluated any myself outside of duo, but I'm also not in the market and I don't feel like we need to go shopping for something else.
    Incentivized
    Read full review
    Scalability
    Armor
    No answers on this topic
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    Return on Investment
    Armor
    No answers on this topic
    Cisco
    • Assess user risk within minutes
    • Cisco Secure Access by Duo cloud-based MFA eliminates the need for on-prem appliances and hardware; you don't need to invest in your data center
    • There is no on-going maintenance or service costs, eliminating time to patch and update
    • No required important IT time and extra resources beyond implementation
    Incentivized
    Read full review
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