Software AG offers ARIS Process Mining, With it the user can monitor and analyze the performance and structure of business processes automatically to identify best practices and specific optimization measures.
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Celonis
Score 9.9 out of 10
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Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.
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Pricing
ARIS Process Mining
Celonis
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
ARIS Process Mining
Celonis
Free Trial
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No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
Required
Additional Details
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Snap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.
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Community Pulse
ARIS Process Mining
Celonis
Features
ARIS Process Mining
Celonis
Process Mining
Comparison of Process Mining features of Product A and Product B
The scenarios where ARIS Process Mining is well suited are actually quite niche. I can say if you're a big, old organization with a lot of hierarchy and bureaucracy and this causes the information within the organization to disseminate and reaching the correct units take time, therefore inefficiency, then it's surely worth investing in ARIS Process Mining tool. These are the exact problems ARIS offers to solve. But if at least some of these terms I mentioned do not apply to your organization, whether it's small or does not suffer these symptoms despite being big, you can still use it for its various reporting and mining tool to improve, however the most suitable scenario is as I explained above.
I believe that Celonis is a great tool to use in Uniper, as it can integrate data from different sources into a single platform, making interfaces more accurate and facilitating the monitoring of data flow from one source system to another.
We had to build a custom dashboard for tracking value realization, as the transformation center was minimal in scope. For a very value-focused company, this area can be improved, which would be incredibly beneficial.
The current licensing model sometimes limits the ambitious value goals, as we can't experiment with building analyses in different areas without a long-term license for that process.
We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
We worked with a vendor who supported us and have been able to resolve any problems/questions we came across so we did not even need to go to ARIS Process Mining support/developer team to resolve issues.
We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
I have not heard of any better such software that you can use to both map the processes, report them and mine them to see bottlenecks to improve. There are many software platforms that you can draw and map processes but such advanced library, mapping, reporting and mining tools to achieve the optimal process flow does not exist as far as I know.
The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
