TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arena.im

    Score9.4 out of 10
    N/AArena.im is a live chat, live blog, and content wall solution that can be embedded on a website, from the company of the same name headquartered in San Francisco. The solution avails an in-built customer data platform that enables users to activate individual marketing with centralized data and deliver real-time personal experiences to customers.

    $99

    per month

    ScreenSpace

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    ScreenSpace’s Immersive Product Stories help marketing and sales teams stand out, engage qualified buyers, and guide them on an experiential journey to value. ScreenSpace incorporates techniques in film, television and gaming to not only capture the look & feel of a product, but infuse experiential storytelling, compelling visuals and narrative design into a comprehensive & immersive web experience – with the goal of creating a deeper level of engagement and insight data than…

    $0

    Pricing
    Arena.imScreenSpace
    Editions & Modules
    Professional
    $99
    per month 25,000 page views/month
    Business
    $249
    per month 100,000 page views/month
    Enterprise
    Custom
    Starter
    $0
    Pro
    Contact
    per year
    Enterprise
    Contact
    per year
    Offerings
    Pricing Offerings
    Arena.imScreenSpace
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscounts available for annual subscription.—
    More Pricing Information
    Community Pulse
    Arena.imScreenSpace
    Considered Both Products
    Arena.im
    No answer on this topic
    ScreenSpace ✦
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    14 Answers
    Best Alternatives
    Arena.imScreenSpace
    Small Businesses
    Olark
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Zoho SalesIQ
    Score8.3 out of 10
    No answers on this topic
    Enterprises
    Genesys DX (discontinued)
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arena.imScreenSpace
    Likelihood to Recommend
    8.8
    (3 ratings)
    9.1
    (14 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Arena.imScreenSpace
    Likelihood to Recommend
    Arena.im
    It is well suited for situations where a chat solution can be embedded on a page. This instance requires minimal setup and allows you to add chat functionality to your site within minutes. I think it's less suited as an internal messaging tool- there are already other solutions like Slack that have cornered that market.
    Incentivized
    Read full review
    ScreenSpace ✦
    The demos can be used in a number of ways, whether you want it front and center on your website's home page, or more in the background. The dashboard and ability to easily edit was really nice to use. We went through several changes on our copy/creative and it was easy to make quick changes and then the demo was automatically updated on our web pages.
    Incentivized
    Read full review
    Pros
    Arena.im
    • Easy to set up
    • Easy to use
    • Cost efficient
    Incentivized
    Read full review
    ScreenSpace ✦
    • Everything that comes out of ScreenSpace looks like it came from an agency
    • Makes our product look and feel better than the real thing.
    Read full review
    Cons
    Arena.im
    • Offer a lower-priced subscription for smaller blogs and websites.
    • Provide a clearer way to see how many impressions have been used on the account so far.
    Incentivized
    Read full review
    ScreenSpace ✦
    • There's nothing to dislike about ScreenSpace.
    Read full review
    Usability
    Arena.im
    No answers on this topic
    ScreenSpace ✦
    ScreenSpace is polished and very easy to use. Easier than creating a PowerPoint presentation.
    Read full review
    Support Rating
    Arena.im
    No answers on this topic
    ScreenSpace ✦
    The success team is very responsive and quick to address any issues – which rarely comes up. I appreciate Darren, the CEO, being hands on and working with my team to answer any questions and ensure they hit their targets.
    Read full review
    Alternatives Considered
    Arena.im
    We did not evaluate any other products as Arena.im fit our needs from the start.
    Incentivized
    Read full review
    ScreenSpace ✦
    We were able to configure ScreenSpace in a way where the demo will not go stale, even if we change our product. The overall value and features are captured. Other products were a bit too granular and would easily get out of date.
    Read full review
    Return on Investment
    Arena.im
    • Allowed us to fulfill customer requirements
    • Saves us from developing it ourselves (build vs buy)
    Incentivized
    Read full review
    ScreenSpace ✦
    • So far, we've seen 10+ demo requests come directly from people interacting with our story.
    • We've also improved interaction rates with our story by adding a dedicated page on our site as well as call-out buttons in our main nav to direct people to the story.
    Read full review
    ScreenShots

    ScreenSpace Screenshots

    Screenshot of Interactive Stories • A video game approach to the buyer experience • Designed to help engage, educate, and motivate B2B audiences through memorable experiencesScreenshot of the ScreenSpace Platform • Designed to be simple and enjoyable, with no creative or technical experience requiredScreenshot of a Choose Your Own Adventure Story • The choose-your-own-adventure Stories allow every buyer – from techies to execs – to explore content they care about without getting lost or distractedScreenshot of Lead Capture • This captures high-intent leads at the perfect moment by immersing a native or embedded form at any point of a Story's narrativeScreenshot of Personalize and Share Anywhere – in One Click • Stories can be shared one of three ways – as a direct link, embed link, or embedded on a TrustRadius profileScreenshot of Instant Publishing • UI update? Revised messaging? New feature? No need to start over, send a change request, or wait for a designer. Simply swap out content, hit Publish, and the Story is updated across every channel – instantly.