Arctic Wolf Managed Detection and Response vs. Webroot Security Awareness Training

[Artic Wolf SOC-as-a-Service is] great if you don't have a large team nor the time to look at all the systems in your network. They monitor 24x7x365 taking that burden away from a reduced IT team.

Incentivized

It's perfect for helping train people on the dangers of phishing and what to look for. We've definitely seen a positive impact from before compared to after the training. I honestly can't think of a scenario where it wouldn't be appropriate. Phishing is dangerous to all employees of a company.

Incentivized

• Monitoring 365 logins
• Monitoring Windows processes
• Active Directory monitoring

Incentivized

• There is great personalization with email format.
• Great reporting to view participant progress.

Incentivized

• Too many independent dashboards to look at (they are working on consolidating)

Incentivized

• More industry-specific training modules, particularly those covered by federal and state data regulations.
• Compact, graphic client/site reporting overview page (classic "Green-Yellow-Red" style) showing major areas for improvement, etc.

Incentivized

Webroot has always been very responsive and helpful with any questions. I can't recall ever having a negative support experience. We've never had to wait long to talk for a reason. Every person we have spoken to has been extremely knowledgeable and gotten us quick solutions and guidance.

Incentivized

Different product and covers the gaps our other products do not address. CheckPoint does not offer the same security monitoring on emails and AD accounts. Ninja One is used mainly as an RMM. Arctic Wolf is just another layer of security with detailed reports and options our other products do not have.

Incentivized

We found that the Webroot Security Awareness Training product is easier to set up and deploy, and rolling out campaigns to our client base is a matter of minutes across all of our enrolled clients. Creating customized tests and campaigns is easy, and the whole product is integrated into the Webroot SecureAnywhere Global Sight Manager portal which allows us to manage and report on Endpoint Security, DNS Protection, and the SAT in one place.

Incentivized

• I have been informed about Zero days prior to vendors releasing information to the public which has allowed me to patch in advanced of the general release of the information

Incentivized

• As our clients IT dept, we have seen a precipitous drop (over 70%) in the number of "is this email bad?" service tickets, as their staff is better trained and equipped to self-evaluate these types of intrusions.
• Likewise, the number if incidents related to malware/phishing has dropped by almost 90% when this was rolled out in addition to Webroot DNS filtering services.

Incentivized