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Arctic Wolf Managed Detection and Response vs. Masergy

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctic Wolf Managed Detection and Response

    Score8.6 out of 10
    N/AArctic Wolf Networks in Sunnyvale provides scalable managed cybersecurity protection for IT-constrained companies, to keep their critical data, networks, web-based applications, and devices safe. Working as an extension of an internal team, Arctic Wolf security experts deliver 24x7 cloud-based monitoring, risk management, threat detection, and response services that protect companies from ever-evolving methods of cyber attack.N/A

    Masergy

    Score10 out of 10
    N/AMasergy provides managed communications and contact center (powered by Cisco Webex), managed SD-WAN (powered by Fortinet), as well as managed security services.N/A
    Pricing
    Arctic Wolf Managed Detection and ResponseMasergy
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arctic Wolf Managed Detection and ResponseMasergy
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Arctic Wolf Managed Detection and ResponseMasergy
    Likelihood to Recommend
    8.0
    (2 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Arctic Wolf Managed Detection and ResponseMasergy
    Likelihood to Recommend
    Arctic Wolf Networks
    [Artic Wolf SOC-as-a-Service is] great if you don't have a large team nor the time to look at all the systems in your network. They monitor 24x7x365 taking that burden away from a reduced IT team.
    Incentivized
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    Masergy
    I have used Masergy across a few different jobs, spanning over a decade and they have always come through with what they promised the solution has always had rock-solid stability and the team has always been present to address my questions and concerns.
    Incentivized
    Read full review
    Pros
    Arctic Wolf Networks
    • Monitoring 365 logins
    • Monitoring Windows processes
    • Active Directory monitoring
    Incentivized
    Read full review
    Masergy
    • Reliable - I don't receive many direct phone calls, but when I do I can be sure they'll pop up on my screen.
    • Ease of use - Very easy to make and receive calls.
    • Convenient - I can listen to and save my voicemails straight from the app.
    Incentivized
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    Cons
    Arctic Wolf Networks
    • Too many independent dashboards to look at (they are working on consolidating)
    Incentivized
    Read full review
    Masergy
    • Clunky UI in some areas - Settings for example. You have to drop down boxes to get to your audio settings. This is time consuming while trying to fix your audio devices.
    • No easy way to switch audio devices.
    • No 'universal' text box to type a number in to dial. You have to click a tab. I sometimes type the number in the 'What's on your mind' box accidentally.
    Incentivized
    Read full review
    Support Rating
    Arctic Wolf Networks
    No answers on this topic
    Masergy
    I cannot rate their support as I have never needed it.
    Incentivized
    Read full review
    Alternatives Considered
    Arctic Wolf Networks
    Different product and covers the gaps our other products do not address. CheckPoint does not offer the same security monitoring on emails and AD accounts. Ninja One is used mainly as an RMM. Arctic Wolf is just another layer of security with detailed reports and options our other products do not have.
    Incentivized
    Read full review
    Masergy
    I have worked with Masergy for many years and what really keeps me as a customer is their fantastic partnership. No matter how quickly our business is growing or downsizing, no matter how quickly we have to pivot in another direction, Masergy has been a strong partner and has always been present to help us through situations.
    Incentivized
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    Return on Investment
    Arctic Wolf Networks
    • I have been informed about Zero days prior to vendors releasing information to the public which has allowed me to patch in advanced of the general release of the information
    Incentivized
    Read full review
    Masergy
    • Ability to use one number for multiple devices is great!
    • You can shield your personal cell phone - great for personal device use companies.
    Incentivized
    Read full review
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