TrustRadius: an HG Insights company

Arctera Backup Exec vs. Veeam Agent for Microsoft Windows

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctera Backup Exec

    Score6.8 out of 10
    N/AArctera Backup Exec is a backup and disaster recovery solution. It works in virtual, physical, and multi-cloud environments and integrates with several third-party software releases and applications.N/A

    Veeam Agent for Microsoft Windows

    Score9 out of 10
    N/AN/AN/A
    Pricing
    Arctera Backup ExecVeeam Agent for Microsoft Windows
    Editions & Modules
    Veritas Backup Exec
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Arctera Backup ExecVeeam Agent for Microsoft Windows
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Arctera Backup ExecVeeam Agent for Microsoft Windows
    Considered Both Products
    Arctera US LLC
    No answer on this topic
    Veeam Software
    Chose Veeam Agent for Microsoft Windows
    Veeam is just on another level compared to most other software vendors who tend to make backup solutions complicated. Veeam uses intuitive GUI's that make sense to most people and take the stress out of systems recovery at high and low levels by simply explaining the process …
    Incentivized
    Chose Veeam Agent for Microsoft Windows
    Veeam Agent for Microsoft Windows works better against most backup solutions in terms of reliability and cost, which makes it attractive for us and our clients. Our biggest reason for choosing Veeam Agent for Microsoft Windows over other solutions is the replication feature, …
    Incentivized
    Key User Insights
    Would buy again
    56%
    Would buy again
    5 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    56%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    Arctera Backup ExecVeeam Agent for Microsoft Windows
    Data Center Backup
    Comparison of Data Center Backup features of Arctera Backup Exec and Veeam Agent for Microsoft Windows
    Feature
    Arctera Backup Exec
    8.6
    22 Ratings
    1% above category average
    Veeam Agent for Microsoft Windows
    9.1
    5 Ratings
    7% above category average
    Universal recovery10.018 Ratings9.74 Ratings
    Instant recovery7.517 Ratings9.34 Ratings
    Recovery verification7.920 Ratings9.34 Ratings
    Business application protection10.017 Ratings9.25 Ratings
    Multiple backup destinations6.421 Ratings8.85 Ratings
    Incremental backup identification7.922 Ratings9.75 Ratings
    Backup to the cloud10.013 Ratings9.54 Ratings
    Deduplication and file compression7.416 Ratings9.55 Ratings
    Snapshots8.416 Ratings8.35 Ratings
    Flexible deployment9.017 Ratings8.85 Ratings
    Management dashboard9.020 Ratings9.05 Ratings
    Platform support8.519 Ratings8.55 Ratings
    Retention options8.418 Ratings8.75 Ratings
    Encryption10.012 Ratings9.25 Ratings
    Best Alternatives
    Arctera Backup ExecVeeam Agent for Microsoft Windows
    Small Businesses
    BDRShield
    Score6.4 out of 10
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    Cove Data Protection
    Score9.9 out of 10
    Cove Data Protection
    Score9.9 out of 10
    Enterprises
    Bacula Enterprise
    Score9.1 out of 10
    Bacula Enterprise
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arctera Backup ExecVeeam Agent for Microsoft Windows
    Likelihood to Recommend
    8.3
    (25 ratings)
    9.2
    (5 ratings)
    Likelihood to Renew
    1.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    1.0
    (1 ratings)
    9.2
    (4 ratings)
    Availability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Arctera Backup ExecVeeam Agent for Microsoft Windows
    Likelihood to Recommend
    Arctera US LLC
    Backup Exec works well generally in most environments or situations. The licensing can potentially be a nightmare, but manageable if you have a decent reseller. Backing up and restoring from physical tapes which is not all that common is not as reliable as when backing up and restoring from datastores that reside on hard drives or digital media. It does a good job with large or small backup jobs. Backing up and managing SQL backups requires additional licenses and be a bit clunky. If you are very careful (which you should be anyway) and document as you build these backups you will get better at managing them. Regarding a virtual environment, I have limited experience in that arena, but have done it. Backup Exec can backup VMware environments, but honestly we moved to Unitrends to backup our VM's and are much happier with the backup process. However, restoring a VM in Unitrends can be tedious compared to Backup Exec.
    Incentivized
    Read full review
    Veeam Software
    We use it as a Simple Deployment. As a simple deployment scenario, the roles of the backup server, VMware backup proxy, and backup repository are assigned to a single machine. These roles are assigned automatically to the machine where we installed Veeam Backup & Replication. The drawback of the simple deployment scenario is that only the backup server handles and stores all data which is a single point of failure.
    Incentivized
    Read full review
    Pros
    Arctera US LLC
    • Manage agent based backups - It is easy to schedule and monitor backups. Verifying backups is done for all jobs. Backup performance is excellent.
    • Provide a wide ranging contingent of backup options - Despite providing a dizzying array of backup options, it is easy to schedule individual or recurring jobs.
    • Integrates well with our Active Directory - Restoring even individual Active Directory objects is possible.
    Incentivized
    Read full review
    Veeam Software
    • File level restore
    • Backing up of difficult Laptops that are in and off the network
    • Reporting
    • Integration into other Veeam Products
    Incentivized
    Read full review
    Cons
    Arctera US LLC
    • Could provide better license management from an inventory perspective. How many licenses do I have?.. etc.
    • When Backup Exec backs up itself it should not select iSCSI backup targets by default. The result is recursive data backup ending in the loss of storage capacity.
    • I'm struggling to come up with another con.
    Incentivized
    Read full review
    Veeam Software
    • Stop the backup job from the console instead of having to stop from the client.
    • Don't consume too many resources while taking a backup.
    Incentivized
    Read full review
    Likelihood to Renew
    Arctera US LLC
    This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
    Read full review
    Veeam Software
    No answers on this topic
    Usability
    Arctera US LLC
    It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
    Read full review
    Veeam Software
    Overall, Veeam Agent for Microsoft Windows is a great backup solution and supplies extremely useful tools to configure backups to suite our needs and our clients requirements. I have only taken some points off as the user interface could be easier to navigate when configuring backups and the ability to update Veeam Agent for Microsoft Windows from within the software would be appreciated.
    Incentivized
    Read full review
    Reliability and Availability
    Arctera US LLC
    The weekly error on save needs a manual reload from me. The SDR can't restore the virtual machine of hyperV during a test.
    Incentivized
    Read full review
    Veeam Software
    No answers on this topic
    Performance
    Arctera US LLC
    No problem for this point it is in the average.
    Incentivized
    Read full review
    Veeam Software
    No answers on this topic
    Support Rating
    Arctera US LLC
    In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
    Incentivized
    Read full review
    Veeam Software
    No answers on this topic
    Implementation Rating
    Arctera US LLC
    It was pretty straightforward.
    Read full review
    Veeam Software
    No answers on this topic
    Alternatives Considered
    Arctera US LLC
    If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.
    Incentivized
    Read full review
    Veeam Software
    Veeam is just on another level compared to most other software vendors who tend to make backup solutions complicated. Veeam uses intuitive GUI's that make sense to most people and take the stress out of systems recovery at high and low levels by simply explaining the process step by step.
    Incentivized
    Read full review
    Scalability
    Arctera US LLC
    We only use it on the on-premise version on a single site.
    Incentivized
    Read full review
    Veeam Software
    No answers on this topic
    Return on Investment
    Arctera US LLC
    • Backups by their very nature are difficult to quantify when it comes to ROI. Any monies spent should be seen more as insurance . If you never have to claim on it then that is the best outcome. Backup Exec gives you comfort that you can meet any downtime recovery targets set by your business and this is how to benchmark your solution.
    • Conduct regular DR tests and your this will be your ROI.
    Incentivized
    Read full review
    Veeam Software
    • It allows end users to easily self-serve their own file restores, freeing up IT resources
    • It provides a seamless DR solution for the resources it backs up
    • It frequently take a long time to resolve problems when they do occur
    Incentivized
    Read full review
    ScreenShots