Arctera Backup Exec is a backup and disaster recovery solution. It works in virtual, physical, and multi-cloud environments and integrates with several third-party software releases and applications.
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OpenText Data Protector
Score 4.9 out of 10
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OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.
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Pricing
Arctera Backup Exec
OpenText Data Protector
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Veritas Backup Exec
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Arctera Backup Exec
OpenText Data Protector
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Arctera Backup Exec
OpenText Data Protector
Features
Arctera Backup Exec
OpenText Data Protector
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
One of the differentials is that of all the backup tools I used, Veritas Backup Exec has the best management and control interface. It is very easy to use and configure the rules. There are several options that we can optimize our work for our specific needs, from scheduling a backup, restoring data, directories, alerts system, error reports, backups, inconsistencies and other very interesting things. It has integration with SQL, vmware, hyper v. Backup and restore speeds are fast and secure.
Well suited: scenarios with very specific backups schedules; backups saved in tape libraries. Less appropriate: environments with older Operational Systems and older hardware, such as tape libraries.
The user interface can sometimes be sluggish and hang between options.The minimum spec is 2Gb but if running on a dedicated server I think 4Gb is recommended
As more companies seem to be entering the backup software market, Acronis is very aggressive on pricing and even offer discounts if you are replacing other backup solutions, the Backup Exec pricing plans have become a more expensive
Our version is an older 2014 version and has inadequate support for VM backs
I had light interaction with this system, so it would not be fair for me to say where there is a need for improvement. It worked the way we need it do to get the job done.
This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
It was just not a good fit for our organization. We have an EMC SAN, Data Domain backup storage, and VMWare. Without any other HP software or hardware in our environment I do not see the need to continue using a product that is not well integrated with our other brands
It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
Very easy to use. What needs to improve is to make it easier to configure some integrations and features, such as office 365 integration, acropolis integration, block change-based backup, etc. Despite we have documentation, even following all the steps, the integration is hard to implement or doesn't work in the end.
In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
It is the weak point of this software, although it is improving little by a little. The first level of support does not solve almost anything until you move on to a higher level that is more involved.
Veritas Backup Exec is very comparable to Unitrends and in some areas is easier to use. The license side of Veritas Backup Exec is much more difficult to manage compared to Unitrends. Unitrends seems to be a much smoother solutions to protect virtual environments. Restoring data with Veritas Backup Exec is logical and easier to achieve, Unitrends is a bit less logical or intuitive.
When selecting a backup solution for our virtual environment we chose HP Data Protector for its cost savings in licensing, our familiarity with the software and the ability to backup to disk, tape or both with the standard installation.
As the person tasked with the job of protecting the company's data, I am glad that Backup Exec performs that job well. I am able to often set-it-and-forget-it and go about the rest of my duties. I have never had a situation where Backup Exec was called upon to restore data and it was unable to do so. This reflects well on both me and my department and provides a sense of security to the rest of the company.
I am not making full use of the product and have not licensed a number of its features, but even the base feature set is impressive. To be clear, Backup Exec is no longer the only product we reply upon for data protection, but it is still a large part of that program. If an SMB can find the budget to afford to license the set of features meet its particular demands, Backup Exec will do what you need.
As an industry leader, Backup Exec is well positioned to stay at the head of the pack (as they have done for many years) and provide their customers with a comprehensive set of capabilities that will always remain in the forefront of technology.
