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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctera Backup Exec

    Score6.8 out of 10
    N/AArctera Backup Exec is a backup and disaster recovery solution. It works in virtual, physical, and multi-cloud environments and integrates with several third-party software releases and applications.N/A

    Microsoft System Center

    Score9 out of 10
    N/AMicrosoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.

    $1,323

    per month

    Pricing
    Arctera Backup ExecMicrosoft System Center
    Editions & Modules
    Veritas Backup Exec
    Contact sales team
    Standard Edition
    $1323
    Datacenter Edition
    $3607
    Offerings
    Pricing Offerings
    Arctera Backup ExecMicrosoft System Center
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Arctera Backup ExecMicrosoft System Center
    Considered Both Products
    Arctera US LLC
    No answer on this topic
    Microsoft
    Chose Microsoft System Center
    We use Azure, we have lisences, so we have no needs any other cost.
    And also, we want to save backup data in Azure.
    Veritas ask additional cost reagurally and have to rebuild bakcup environment.
    Incentivized
    Key User Insights
    Would buy again
    56%
    Would buy again
    5 Answers
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    56%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    10 Answers
    Features
    Arctera Backup ExecMicrosoft System Center
    Data Center Backup
    Comparison of Data Center Backup features of Arctera Backup Exec and Microsoft System Center
    Feature
    Arctera Backup Exec
    8.6
    22 Ratings
    1% above category average
    Microsoft System Center
    -
    Ratings
    Universal recovery10.018 Ratings00 Ratings
    Instant recovery7.517 Ratings00 Ratings
    Recovery verification7.920 Ratings00 Ratings
    Business application protection10.017 Ratings00 Ratings
    Multiple backup destinations6.421 Ratings00 Ratings
    Incremental backup identification7.922 Ratings00 Ratings
    Backup to the cloud10.013 Ratings00 Ratings
    Deduplication and file compression7.416 Ratings00 Ratings
    Snapshots8.416 Ratings00 Ratings
    Flexible deployment9.017 Ratings00 Ratings
    Management dashboard9.020 Ratings00 Ratings
    Platform support8.519 Ratings00 Ratings
    Retention options8.418 Ratings00 Ratings
    Encryption10.012 Ratings00 Ratings
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    Arctera Backup ExecMicrosoft System Center
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    Score9.9 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arctera Backup ExecMicrosoft System Center
    Likelihood to Recommend
    8.3
    (25 ratings)
    9.0
    (21 ratings)
    Likelihood to Renew
    1.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    1.0
    (1 ratings)
    9.0
    (2 ratings)
    Availability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (4 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Arctera Backup ExecMicrosoft System Center
    Likelihood to Recommend
    Arctera US LLC
    Backup Exec works well generally in most environments or situations. The licensing can potentially be a nightmare, but manageable if you have a decent reseller. Backing up and restoring from physical tapes which is not all that common is not as reliable as when backing up and restoring from datastores that reside on hard drives or digital media. It does a good job with large or small backup jobs. Backing up and managing SQL backups requires additional licenses and be a bit clunky. If you are very careful (which you should be anyway) and document as you build these backups you will get better at managing them. Regarding a virtual environment, I have limited experience in that arena, but have done it. Backup Exec can backup VMware environments, but honestly we moved to Unitrends to backup our VM's and are much happier with the backup process. However, restoring a VM in Unitrends can be tedious compared to Backup Exec.
    Incentivized
    Read full review
    Microsoft
    For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
    Incentivized
    Read full review
    Pros
    Arctera US LLC
    • Manage agent based backups - It is easy to schedule and monitor backups. Verifying backups is done for all jobs. Backup performance is excellent.
    • Provide a wide ranging contingent of backup options - Despite providing a dizzying array of backup options, it is easy to schedule individual or recurring jobs.
    • Integrates well with our Active Directory - Restoring even individual Active Directory objects is possible.
    Incentivized
    Read full review
    Microsoft
    • Allows the grouping of devices by user.
    • Allows controlling updates being deployed to user devices.
    • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
    • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
    Incentivized
    Read full review
    Cons
    Arctera US LLC
    • Could provide better license management from an inventory perspective. How many licenses do I have?.. etc.
    • When Backup Exec backs up itself it should not select iSCSI backup targets by default. The result is recursive data backup ending in the loss of storage capacity.
    • I'm struggling to come up with another con.
    Incentivized
    Read full review
    Microsoft
    • Needs web based storefront for requesting new software
    • Needs ability to manage the packaging work flow better
    • Sometimes is slow to download and there is no indication the entire catalog is being loaded, resulting in confused users not being able to find common software in the available list.
    Incentivized
    Read full review
    Likelihood to Renew
    Arctera US LLC
    This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
    Read full review
    Microsoft
    No answers on this topic
    Usability
    Arctera US LLC
    It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
    Read full review
    Microsoft
    It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
    Incentivized
    Read full review
    Reliability and Availability
    Arctera US LLC
    The weekly error on save needs a manual reload from me. The SDR can't restore the virtual machine of hyperV during a test.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Arctera US LLC
    No problem for this point it is in the average.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    Arctera US LLC
    In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
    Incentivized
    Read full review
    Microsoft
    If I had to dislike something about the system it would be how much it changes once you upgrade. This could be more of a problem of mine since I get used to one way and don't like it when it changes so much. I am enjoying the newest update, but it is a mess when you are actually going through the upgrades.
    Incentivized
    Read full review
    Implementation Rating
    Arctera US LLC
    It was pretty straightforward.
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    Arctera US LLC
    If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.
    Incentivized
    Read full review
    Microsoft
    We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
    Incentivized
    Read full review
    Scalability
    Arctera US LLC
    We only use it on the on-premise version on a single site.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    Arctera US LLC
    • Backups by their very nature are difficult to quantify when it comes to ROI. Any monies spent should be seen more as insurance . If you never have to claim on it then that is the best outcome. Backup Exec gives you comfort that you can meet any downtime recovery targets set by your business and this is how to benchmark your solution.
    • Conduct regular DR tests and your this will be your ROI.
    Incentivized
    Read full review
    Microsoft
    • We have been able to automate our patch management, firmware and other security concerns.
    • We have a standardized "image" ensuring our setup is consistent across the enterprise. This alone has saved us in time to support and time to understand how to use our desktops.
    Incentivized
    Read full review
    ScreenShots