Arctera Backup Exec vs. IBM Storage Protect

One of the differentials is that of all the backup tools I used, Veritas Backup Exec has the best management and control interface. It is very easy to use and configure the rules. There are several options that we can optimize our work for our specific needs, from scheduling a backup, restoring data, directories, alerts system, error reports, backups, inconsistencies and other very interesting things. It has integration with SQL, vmware, hyper v. Backup and restore speeds are fast and secure.

Incentivized

Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.

Incentivized

• The license/agent deployment feature in Backup Exec facilitates effective and speedy population within your data center.
• Veritas Backup Exec's feature rich job creation is intuitive and simplifies backup strategies.
• Customizable views in the Administrator console allow you to view your backup environment to maximize visibility.

Incentivized

• Tight integration with Db2. As an IBM product, it works seamlessly with Db2. You can query what is stored in TSM via Db2 itself. You can also use DB scripts to maintain the items being stored there.
• Like most of its competitors, Tivoli handles deduplication well.
• Provides a GUI for browsing and maintaining items stored there. I rarely use this feature, due to the next item I will post:
• Command-line interface directly from my Db2 database servers.
• Both client and server-side deduplication, compression and encryption are available.
• If the requirements are zLinux and DB2 support then it's the most solid solution.
• Can be complex to implement, but once up and running, it is rock-solid and immensely scalable.
• Scalability is huge. Can be added onto easily.

Incentivized

• The user interface can sometimes be sluggish and hang between options.The minimum spec is 2Gb but if running on a dedicated server I think 4Gb is recommended
• As more companies seem to be entering the backup software market, Acronis is very aggressive on pricing and even offer discounts if you are replacing other backup solutions, the Backup Exec pricing plans have become a more expensive
• Our version is an older 2014 version and has inadequate support for VM backs

Incentivized

• Deployment and configuration is not easy for an unexperienced IBM Spectrum Protect administrator
• Operations center uses a lot of data and needs a lot of storage for larger environments
• Have not seen a redbook about it in the past 10 years

This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.

Not required, company closed. TSM is not used in my current role at my current job.

Incentivized

It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.

It is suitable for a huge part of our organisation, supports many operating systems (including Windows, Linux and IBM AIX), supports many databases - also for online backups (like Oracle, Db2 and SAP HANA), has an Operational Center for control, command-line and GUI for backup/restore. It just works well, once setup correctly.

Incentivized

The weekly error on save needs a manual reload from me. The SDR can't restore the virtual machine of hyperV during a test.

Incentivized

No problem for this point it is in the average.

Incentivized

In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.

Incentivized

The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.

Incentivized

It was pretty straightforward.

Veritas Backup Exec is very comparable to Unitrends and in some areas is easier to use. The license side of Veritas Backup Exec is much more difficult to manage compared to Unitrends. Unitrends seems to be a much smoother solutions to protect virtual environments. Restoring data with Veritas Backup Exec is logical and easier to achieve, Unitrends is a bit less logical or intuitive.

Incentivized

We have been using TSM (former ADSM), rebranded Spectrum Protect and now rebranded Storage Protect a long time already. The product served us well. Last time we compared it to competitors we found they all had something lacking. And switching backup suites is no small task if there is data you need to keep 5, 7 or 10 years anyway. Commvault gets close, but doesn't match all features.

Incentivized

We only use it on the on-premise version on a single site.

Incentivized

• As the person tasked with the job of protecting the company's data, I am glad that Backup Exec performs that job well. I am able to often set-it-and-forget-it and go about the rest of my duties. I have never had a situation where Backup Exec was called upon to restore data and it was unable to do so. This reflects well on both me and my department and provides a sense of security to the rest of the company.
• I am not making full use of the product and have not licensed a number of its features, but even the base feature set is impressive. To be clear, Backup Exec is no longer the only product we reply upon for data protection, but it is still a large part of that program. If an SMB can find the budget to afford to license the set of features meet its particular demands, Backup Exec will do what you need.
• As an industry leader, Backup Exec is well positioned to stay at the head of the pack (as they have done for many years) and provide their customers with a comprehensive set of capabilities that will always remain in the forefront of technology.

Incentivized

• It can be used as a disaster recovery solution when you have the right configuration (either replication or tape copies in a safe location). This way it can be a lifesaver for any company.
• It can bring back the information you need if you are hit by ransomeware.
• It is also needed if you are accounting for user error, sometimes people delete the files they need by accident and without a backup solution they are out of luck

Incentivized