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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctera Backup Exec

    Score6.8 out of 10
    N/AArctera Backup Exec is a backup and disaster recovery solution. It works in virtual, physical, and multi-cloud environments and integrates with several third-party software releases and applications.N/A

    Bacula Enterprise

    Score9.1 out of 10
    N/ABacula Enterprise is a data center backup, restore, and recovery solution from Swiss, Dracula-themed software company Bacula Systems.N/A
    Pricing
    Arctera Backup ExecBacula Enterprise
    Editions & Modules
    Veritas Backup Exec
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Arctera Backup ExecBacula Enterprise
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Arctera Backup ExecBacula Enterprise
    Considered Both Products
    Arctera US LLC
    No answer on this topic
    Bacula Systems
    Chose Bacula Enterprise
    Bacula cost-benefit ratio is better than all the others, as in addition to having many more integrations with operating systems and hypervisors, it is not necessary to purchase more licenses for backups such as NAS, File to Tape, Cloud, etc.
    Incentivized
    Chose Bacula Enterprise
    We are a data recovery company and we use to receive backup media from several backup systems from the market when the original software can't restore them after data storage accidents or for some other different reasons. Bacula Enterprise is the only software that we never had …
    Incentivized
    Key User Insights
    Would buy again
    56%
    Would buy again
    5 Answers
    95%
    Would buy again
    42 Answers
    Delivers good value for the price
    56%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    95%
    Happy with the feature set
    42 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    41 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    95%
    Implementation went as expected
    42 Answers
    Features
    Arctera Backup ExecBacula Enterprise
    Data Center Backup
    Comparison of Data Center Backup features of Arctera Backup Exec and Bacula Enterprise
    Feature
    Arctera Backup Exec
    8.6
    22 Ratings
    1% above category average
    Bacula Enterprise
    9.4
    52 Ratings
    10% above category average
    Universal recovery10.018 Ratings9.11 Ratings
    Instant recovery7.517 Ratings10.037 Ratings
    Recovery verification7.920 Ratings10.045 Ratings
    Business application protection10.017 Ratings3.02 Ratings
    Multiple backup destinations6.421 Ratings10.050 Ratings
    Incremental backup identification7.922 Ratings10.051 Ratings
    Backup to the cloud10.013 Ratings10.031 Ratings
    Deduplication and file compression7.416 Ratings9.744 Ratings
    Snapshots8.416 Ratings10.039 Ratings
    Flexible deployment9.017 Ratings10.047 Ratings
    Management dashboard9.020 Ratings9.749 Ratings
    Platform support8.519 Ratings10.051 Ratings
    Retention options8.418 Ratings9.852 Ratings
    Encryption10.012 Ratings10.041 Ratings
    Best Alternatives
    Arctera Backup ExecBacula Enterprise
    Small Businesses
    BDRShield
    Score6.4 out of 10
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    Cove Data Protection
    Score9.9 out of 10
    Cove Data Protection
    Score9.9 out of 10
    Enterprises
    Bacula Enterprise
    Score9.1 out of 10
    IBM Cloud Backup
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arctera Backup ExecBacula Enterprise
    Likelihood to Recommend
    8.3
    (25 ratings)
    10.0
    (52 ratings)
    Likelihood to Renew
    1.0
    (3 ratings)
    10.0
    (5 ratings)
    Usability
    1.0
    (1 ratings)
    9.1
    (7 ratings)
    Availability
    4.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    5.0
    (4 ratings)
    10.0
    (17 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    9.8
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Arctera Backup ExecBacula Enterprise
    Likelihood to Recommend
    Arctera US LLC
    Backup Exec works well generally in most environments or situations. The licensing can potentially be a nightmare, but manageable if you have a decent reseller. Backing up and restoring from physical tapes which is not all that common is not as reliable as when backing up and restoring from datastores that reside on hard drives or digital media. It does a good job with large or small backup jobs. Backing up and managing SQL backups requires additional licenses and be a bit clunky. If you are very careful (which you should be anyway) and document as you build these backups you will get better at managing them. Regarding a virtual environment, I have limited experience in that arena, but have done it. Backup Exec can backup VMware environments, but honestly we moved to Unitrends to backup our VM's and are much happier with the backup process. However, restoring a VM in Unitrends can be tedious compared to Backup Exec.
    Incentivized
    Read full review
    Bacula Systems
    Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine
    Read full review
    Pros
    Arctera US LLC
    • Manage agent based backups - It is easy to schedule and monitor backups. Verifying backups is done for all jobs. Backup performance is excellent.
    • Provide a wide ranging contingent of backup options - Despite providing a dizzying array of backup options, it is easy to schedule individual or recurring jobs.
    • Integrates well with our Active Directory - Restoring even individual Active Directory objects is possible.
    Incentivized
    Read full review
    Bacula Systems
    • Bacula has great plugins that work very accurately
    • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
    • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
    • Its ease of use helps in training new support team members
    Read full review
    Cons
    Arctera US LLC
    • Could provide better license management from an inventory perspective. How many licenses do I have?.. etc.
    • When Backup Exec backs up itself it should not select iSCSI backup targets by default. The result is recursive data backup ending in the loss of storage capacity.
    • I'm struggling to come up with another con.
    Incentivized
    Read full review
    Bacula Systems
    • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
    • There is no mobile app to manage backups and restores from smartphones
    • Manual installation is time consuming.
    Read full review
    Likelihood to Renew
    Arctera US LLC
    This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
    Read full review
    Bacula Systems
    Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
    Incentivized
    Read full review
    Usability
    Arctera US LLC
    It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
    Read full review
    Bacula Systems
    This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
    Read full review
    Reliability and Availability
    Arctera US LLC
    The weekly error on save needs a manual reload from me. The SDR can't restore the virtual machine of hyperV during a test.
    Incentivized
    Read full review
    Bacula Systems
    Bacula Enterprise is always available when we need it, both the backup solution and system support
    Read full review
    Performance
    Arctera US LLC
    No problem for this point it is in the average.
    Incentivized
    Read full review
    Bacula Systems
    Operation in the Bacula system has a light and fast interface and reports are generated almost instantly. Perhaps if Bacula is integrated with other solutions it may lose some performance
    Read full review
    Support Rating
    Arctera US LLC
    In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
    Incentivized
    Read full review
    Bacula Systems
    They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
    Incentivized
    Read full review
    In-Person Training
    Arctera US LLC
    No answers on this topic
    Bacula Systems
    The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
    Read full review
    Implementation Rating
    Arctera US LLC
    It was pretty straightforward.
    Read full review
    Bacula Systems
    Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
    Read full review
    Alternatives Considered
    Arctera US LLC
    If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.
    Incentivized
    Read full review
    Bacula Systems
    I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Arctera US LLC
    No answers on this topic
    Bacula Systems
    Regarding contracts, negotiations were extremely accessible and clear in every sales model offered.
    Read full review
    Scalability
    Arctera US LLC
    We only use it on the on-premise version on a single site.
    Incentivized
    Read full review
    Bacula Systems
    Bacula provides intelligent scalability by expanding backups across multiple environments, data backup, Oracle, virtual machines, Office365, cloud...
    Read full review
    Return on Investment
    Arctera US LLC
    • Backups by their very nature are difficult to quantify when it comes to ROI. Any monies spent should be seen more as insurance . If you never have to claim on it then that is the best outcome. Backup Exec gives you comfort that you can meet any downtime recovery targets set by your business and this is how to benchmark your solution.
    • Conduct regular DR tests and your this will be your ROI.
    Incentivized
    Read full review
    Bacula Systems
    • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
    • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
    Read full review
    ScreenShots