Arcserve Unified Data Protection (UDP) is designed to future-proof infrastructure by delivering data protection and disaster recovery for every type of workload. Backed by heterogeneous, image-based technology that protects to and from any target, the vendor boasts combining enterprise-ready features without the complexity of traditional enterprise solutions.
Arcserve UDP supercedes the former Zetta DataProtect backup and recovery solution from Zetta.net, acquired by Arcserve July…
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Webroot Advanced Email Encryption powered by Zix
Score9.6 out of 10
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Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.
If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zix scans outbound emails for personal financial information and encrypts accordingly.
Zix scans outbound emails for health information and encrypts accordingly.
Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
Zix was very easy to implement on our email domain with a few clicks of the mouse.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
