Arcserve UDP vs. BigHand Outlook Send Assistant

Midscale infrastructure where a simple and easy to configure and use backup solution is needed to protect workloads on-prem or in the cloud workloads. If you don't want to keep your backups on-prem, you can have them in the cloud.

Incentivized

• Stability of agents
• Flexibility (able to load on low-end hardware in a pinch)
• Reliability of backed up data

Incentivized

• Still a nich player
• It has taken long to mature and evolve but they are on the way.
• Dedup is not the best.
• Not a SaaS solution.

Incentivized

It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.

Incentivized

Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.

Incentivized

Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.

Incentivized

• Saved our bacon on one occasion restoring a business critical CRM SQL database
• Granular Email restore a massive boon

Incentivized