TrustRadius

Arcserve SaaS Backup vs. Axcient x360Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve SaaS Backup
Score 9.0 out of 10
N/A
Arcserve SaaS Backup offers protection for data stored in Microsoft 365, Microsoft 365 Azure AD, Microsoft Dynamics 365, Salesforce, and Google Workspace.N/A
Axcient x360Cloud
Score 7.1 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
Pricing
Arcserve SaaS BackupAxcient x360Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve SaaS BackupAxcient x360Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
Arcserve SaaS BackupAxcient x360Cloud
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Arcserve SaaS Backup
9.0
Ratings
1% above category average
Axcient x360Cloud
-
Ratings
Management dashboard7.00 Ratings00 Ratings
Retention options10.00 Ratings00 Ratings
Encryption10.00 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Arcserve SaaS Backup
9.0
Ratings
5% above category average
Axcient x360Cloud
-
Ratings
Operational reporting and analytics8.00 Ratings00 Ratings
Ransomware Recovery10.00 Ratings00 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Arcserve SaaS Backup
9.5
Ratings
5% above category average
Axcient x360Cloud
8.4
Ratings
8% below category average
SaaS Product Integration8.00 Ratings8.20 Ratings
Multiple Data Restoration Options10.00 Ratings9.10 Ratings
Data Auditing and Search10.00 Ratings7.30 Ratings
Data Storage in the Cloud or On-Premises10.00 Ratings9.10 Ratings
Best Alternatives
Arcserve SaaS BackupAxcient x360Cloud
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arcserve SaaS BackupAxcient x360Cloud
Likelihood to Recommend
9.0
(0 ratings)
8.6
(0 ratings)
User Testimonials
Arcserve SaaS BackupAxcient x360Cloud
Likelihood to Recommend
We have various customers within the insurance and law sectors that frequently have to refer back to legacy emails and documents and having the luxury of indefinite backups mean it’s incredibly convenient to recover these files in the event local copies have been deleted. Where it sometimes falls down is when customers have wanted to recover emails that have allegedly been sent/received by disgruntled employees, but were sent, read and deleted in between backup jobs.
Verified User
Anonymous
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We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.
Verified User
Anonymous
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Pros
  • Easy recovery
  • Low cost solution
  • Indefinite backups
  • Data sovereignty
Verified User
Anonymous
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  • Backup
  • Restore
  • Customer Service
JH
Jerry Harper
CEO (Chief Executive Officer)
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Cons
  • Number of licensed users can be unclear at first glance.
  • Items created and deleted in between backup jobs are never backed up.
Verified User
Anonymous
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  • Live chat support is not available for all products
  • Support will sometimes take a while and bounce around to multiple teams and people
  • Search functionality is lacking and confusing
JW
Justin Wong
Support Technician
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Usability
No answers on this topic
This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.
JW
Justin Wong
Support Technician
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Alternatives Considered
Barracuda Cloud to Cloud backup was never really given a fair comparison due to our existing relationships with Arcserve. From research and light sales meetings, the products seem to be the same premise with no real obvious benefit to either. Our choice was a matter of preference for vendor.
Verified User
Anonymous
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We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
JW
Justin Wong
Support Technician
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Return on Investment
  • Being so cheap, it’s easy to package and sell as a service.
  • Being so convenient, it sometimes can drain internal resource as clients can rely on it too much.
  • Great sales/pre-sales team that can assist.
Verified User
Anonymous
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  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations Manager
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ScreenShots