Arcserve SaaS Backup vs. AWS Backup

We have various customers within the insurance and law sectors that frequently have to refer back to legacy emails and documents and having the luxury of indefinite backups mean it’s incredibly convenient to recover these files in the event local copies have been deleted. Where it sometimes falls down is when customers have wanted to recover emails that have allegedly been sent/received by disgruntled employees, but were sent, read and deleted in between backup jobs.

Incentivized

AWS [Backup] does what it intends on doing. AWS [Backup] is very fast, however, for that speed, you'll end up with a high bill at the end of the month. Compared to competitors, AWS [Backup] is a lot more expensive than others. However, I believe it makes it up in it's versatility - there's no company more compatible with others than AWS.

Incentivized

• Easy recovery
• Low cost solution
• Indefinite backups
• Data sovereignty

Incentivized

• Centralized management - single pane of glass to manage backups for multiple AWS services.
• Encryption - integrates with KMS to encrypt backup data at rest and in transit.
• Cross Account management - manage backups across multiple AWS accounts with AWS organizations.

Incentivized

• Number of licensed users can be unclear at first glance.
• Items created and deleted in between backup jobs are never backed up.

Incentivized

• Lacks built-in features for granular recovery, such as files or DB records, without restoring the entire backup.
• Complexity - managing backups with multiple rules and resources, with limitations on the number of tags and resources per plan.
• D/R recovery orchestration - does not offer advanced D/R orchestration.

Incentivized

Overall because I can sell it white labeled and use my white labeled software like CloudBerry and the native backup apps on my synology NAS servers to store things in real time and do duplication and disaster recovery directly to it was game changing for my client in the advertising world they are never down now.

Incentivized

Support for AWS Backup is by Amazon itself so it is solid as always. If you have a business or higher level support plan you'll have no trouble getting engineers or other staff on the job to help you with whatever comes up.

Incentivized

Barracuda Cloud to Cloud backup was never really given a fair comparison due to our existing relationships with Arcserve. From research and light sales meetings, the products seem to be the same premise with no real obvious benefit to either. Our choice was a matter of preference for vendor.

Incentivized

Linode requires a minimum data purchase for their S3 storage solution. While the convenience of being able to mount the drive directly is great, it isn't the best for small amounts of data for our different customers. I initially tried there other backup solution but they couldn't guarantee where the data would be stored in relation to the server we were using. The risk being an incident in our near our server could result in the loss of our backup as well.

Incentivized

• Being so cheap, it’s easy to package and sell as a service.
• Being so convenient, it sometimes can drain internal resource as clients can rely on it too much.
• Great sales/pre-sales team that can assist.

Incentivized

• With AWS Backup we can restore a resource in minutes
• With AWS Backup we don't need to worry if a resources is being backed up or not, the plan you can configure can cover all resources
• With AWS Backup you can plan for Disaster Recovery as it lets you copy the backup to other account or region

Incentivized