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Arcserve Cloud Services vs. VMware Site Recovery (DRaaS)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcserve Cloud Services

    Score5.5 out of 10
    N/AStorageCraft, an Arcserve company since the March 2021 merger, offers their StorageCraft Cloud Backup service as cloud-based backup contingency for data stored in cloud-based applications.N/A

    VMware Site Recovery (DRaaS)

    Score8 out of 10
    N/AVMware offers Disaster Recovery as a Service (DRaaS) via the VMware Site Recovery DRaaS for on-premise workloads or AWS, VMware Cloud Disaster Recovery on-demand DRaaS delivered as a SaaS solution, or Cloud Provider Disaster Recovery Solutions DRaaS offerd through accredited VMware partners.N/A
    Pricing
    Arcserve Cloud ServicesVMware Site Recovery (DRaaS)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcserve Cloud ServicesVMware Site Recovery (DRaaS)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Arcserve Cloud ServicesVMware Site Recovery (DRaaS)
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Arcserve Cloud ServicesVMware Site Recovery (DRaaS)
    Likelihood to Recommend
    Arcserve
    StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly. However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.
    Incentivized
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    VMware by Broadcom
    VMware Business Continuity & Disaster Recovery tools are well suited for customers who are heavily integrated with vSphere and VMs for their on-premises data centers today. VMware Cloud on AWS is great for customers who do not have DR sites and want to leverage the public cloud to build a DR site on demand quickly.
    Incentivized
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    Pros
    Arcserve
    • Easy file and folder backup and restoring.
    • Easy file and folder restoring with versioning.
    • StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.
    Incentivized
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    VMware by Broadcom
    • Integration with VMware environments
    • Simple to use for current VMware admins
    Incentivized
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    Cons
    Arcserve
    • Reporting is not white-labelled and its design has room for improvement
    • No automatic/scheduled virtual boot tests
    • Customization is very limited
    Incentivized
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    VMware by Broadcom
    • vSphere replication not as feature rich as storage replication
    • Third party software necessary if looking into public cloud
    Incentivized
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    Support Rating
    Arcserve
    No answers on this topic
    VMware by Broadcom
    VMware support is typically outstanding, of course, they have multiple departments, and you need to work with the specific teams to get advanced support for things specific to VMware Business Continuity & Disaster Recovery. In contrast, other companies that deal directly with that technology may be more responsive to those specifics. Typically VMware is excellent and helpful in critical outages. For smaller to medium issues, it can take some time to get addressed appropriately.
    Incentivized
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    Alternatives Considered
    Arcserve
    I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.
    Incentivized
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    VMware by Broadcom
    VMware is software and typically hardware agnostic, this does require extra design and consideration versus putting in backup appliances. Some other solutions are a software as well and can be layered on top of vSphere to enhance existing environments. We need to weigh the benefits of licensing versus software costs and the management cost of having multiple tools.
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    Return on Investment
    Arcserve
    • Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
    • Increased profitability as its price is very competitive
    Incentivized
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    VMware by Broadcom
    • Requires running vSphere at target DR sites
    • Potential licensing cost for cold/standby locations
    Incentivized
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