Arcserve Cloud Services vs. Infrascale

StorageCraft is the best, in my opinion, when it comes to back up servers with bare metal images. The image manager for sending those files to the cloud is also great. I would have to say the file and folder option,(formally gilware) still needs work. It's just not as reliable or easy to use.

Incentivized

Well suited for a company that has an extensive virtual environment setup. Definitely a good choice for companies that require an in-depth disaster recovery system, especially when the infrastructure is hosted in house. This system is expensive on a monthly basis, so I would not recommend this to small businesses as there are less expensive alternatives out there.

Incentivized

• Easy file and folder backup and restoring.
• Easy file and folder restoring with versioning.
• StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.

Incentivized

• Backing Up At The Virtualization-Level of a server environment
• Email notifications built-in, allowing you to know when backups have failed - or if there's a firmware update available for the box
• Backup Replication to off-site hosted appliance
• Customer service is ALWAYS immediately responsive. Never have to wait more than an hour to hear back once a ticket is submitted

Incentivized

• Reporting is not white-labelled and its design has room for improvement
• No automatic/scheduled virtual boot tests
• Customization is very limited

Incentivized

• The interface can use a serious update. It's understandable, but not modern.
• I don't like the fact that it forced an upgrade to VMware. That's not something that can be done by every company very easily.
• The restore process can be more intuitive.

Incentivized

It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.

Incentivized

It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.

Incentivized

Before migrating to StorageCraft Cloud Backup, we used ShadowProtect for our organization and for our clients' backups. StorageCraft Cloud Backup is a strong and reliable product that has certainly been delivered when needed. However, moving to StorageCraft Cloud Backup has substantially reduced our workload provided it integrates StorageCraft Cloud Backup, Image Manager, and ShadowControl in one single portal which is easy to understand and manage even by level 1 engineers.

Incentivized

Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).

Incentivized

• Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
• Increased profitability as its price is very competitive

Incentivized

• Reduced backup costs.
• HIPAA compliant. Allowed us to gain business in the medical field.
• CIP compliant. Gained business in the financial field.

Incentivized